Gerber Collision & Glass - Candler (Nc)

5.0 (112reviews)

100%

(828) 633-6002

2287 Smoky Park Hwy, Candler, NC 28715

100%

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2287 Smoky Park Hwy
Candler, NC 28715

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Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

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About Gerber Collision & Glass - Candler (Nc)

See Photos

2287 Smoky Park Hwy
Candler, NC 28715

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years.

Gerber Collision & Glass - Candler (NC) offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (112)

Sort By:
Newest
Rating

102 Customers Rated

5 Stars

85.7% Complete

(96)
4 Stars

5.4% Complete

(6)
3 Stars

0% Complete

(0)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its exceptional service quality, professional staff, and outstanding repair work. Many highlighted the excellent communication, particularly appreciating the regular Tuesday and Thursday text updates that kept them informed throughout the repair process. Repair quality was frequently described as flawless, with vehicles returned looking brand new. Customers noted that even when delays occurred due to parts issues, they were promptly informed and the situations were handled professionally. Several customers mentioned going above and beyond expectations, such as thorough cleaning of vehicles. The timeliness of repairs was well-received, with multiple customers noting their vehicles were completed ahead of schedule. Customers expressed high likelihood of recommending the shop to friends and family, with many stating they would return for future repairs.

Select to learn more

Service Quality
Timeliness
Communication

"My service was completed very quickly, with outstandingly professional service and care. Updates almost daily, and the paint job is a 1010. ..." Read more

"Excellent job! Everyone was very professional and helpful. All repairs were done quickly and it looks great. ..." Read more

"Very professional and friendly service. Repairs are expertly done!"

"... factory assembly line. The paint was perfect, the repairs undetectable. Like new! Couldn't believe the before and after outcome! Loved it." Read more

"Great work from this organization. Very satisfied with office staff and repair Staff"

"Service was completed before the scheduled repair date"

"Was done 3 days early!"

"The workday said would be done was done"

"My service was completed very quickly, with outstandingly professional service and care. ..." Read more

"The communication I received was what made my experience so good. If delays are communicated and updates are ..." Read more

"Your communication was far above expectations. The work was done quickly and professionally. Your ..." Read more

"Very prompt service. Excellent communication throughout the work process. Work appears high quality thus far."

"The staff were very helpful and friendly they kept me updated about the repairs cost and progress. I would recommend your company to anyone."

"The staff was very friendly along with great communication Always kept us updated on the status of the vehicle repairs"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"My service was completed very quickly, with outstandingly professional service and care. Updates almost daily, and the paint job is a 1010. ..." Read more

"Excellent job! Everyone was very professional and helpful. All repairs were done quickly and it looks great. ..." Read more

"Very professional and friendly service. Repairs are expertly done!"

"... factory assembly line. The paint was perfect, the repairs undetectable. Like new! Couldn't believe the before and after outcome! Loved it." Read more

"Great work from this organization. Very satisfied with office staff and repair Staff"

"Service was completed before the scheduled repair date"

"Was done 3 days early!"

"The workday said would be done was done"

"My service was completed very quickly, with outstandingly professional service and care. ..." Read more

"The communication I received was what made my experience so good. If delays are communicated and updates are ..." Read more

"Your communication was far above expectations. The work was done quickly and professionally. Your ..." Read more

"Very prompt service. Excellent communication throughout the work process. Work appears high quality thus far."

"The staff were very helpful and friendly they kept me updated about the repairs cost and progress. I would recommend your company to anyone."

"The staff was very friendly along with great communication Always kept us updated on the status of the vehicle repairs"

Kayleigh (Toyota owner) reviewed 9/4/26

Yes! You all communicated with me wonderfully and my insurance. Thank you!

Dallas (Kia owner) reviewed 9/3/26

the car was basically brand new when it was hit and it is back to looking like when i drove it off the lot

loved the weekly communication

Lindsey Lj (Toyota owner) reviewed 9/1/26

Appreciated the expertise, communication, and timely turnaround for going through the repair process from the Gerber Collision Team. My expectations were definitely met.

Mary (Hyundai owner) reviewed 9/1/26

Gerber took in the car when others were “too busy “. Kelly was VERY nice to us and extremely helpful in getting the repairs going. Rik was great at keeping us updated twice a week. Car seems to drive good and looks great. I really appreciate the great work! I will absolutely recommend this Gerber to anyone who needs repairs!!!

The staff at this Gerber office were easy to communicate with and handled any concerns to my complete satisfaction They were completely courteous and a pleasure to work with

Benjamin (BMW owner) reviewed 8/31/26

Very friendly and helpful staff.

Elizabeth (Mercedes-Benz owner) reviewed 8/30/26

Nice staff. Great communication along the way. Final results turned out really well. We appreciate it!

Lawrence (Subaru owner) reviewed 8/28/26

Craig (Honda owner) reviewed 8/28/26

Gerber did a fantastic job of getting the dent out of the hood and blending the paint with the hood and fender.

Ginger (Volkswagen owner) reviewed 8/27/26

Robert (Honda owner) reviewed 8/27/26

I was extremely pleased with the entire experience. Rick was courteous, professional, and very informative. I would highly recommend Gerber to a friend or family member. Everything was explained and went without a hitch. Thanks!

I could not have had a more positive experience. Rick was very helpful, professional,and easy to work with. Everything went exactly as was explained to me. I would definitely recommend Gerber to a friend or family member. 👍👍👍

As mentioned, Rick was awesome as well as everybody in the office…thanks

Michael (Jeep owner) reviewed 8/27/26

Phillip (Ford owner) reviewed 8/25/26

Rik, Kelly & the mechanics & body repair specialists have handled my Ford beautifully. I have never had such professional, timely and trusted people to take care of my vehicle in my 66 years. So, Thank you ! Your team in Candler, NC are the very best !

Keith (Toyota owner) reviewed 8/24/26

James (RAM owner) reviewed 8/17/26

Awesome job thanks

John (Chevrolet owner) reviewed 8/17/26

Derlin (Nissan owner) reviewed 8/14/26

Your communication was far above expectations. The work was done quickly and professionally. Your staff went out of their way to be friendly and answer all of our questions. It was a pleasure doing business with you.

Top notch all the way.

Best service ever. Will recommend to everyone.

10 in every category.

Charles (Volkswagen owner) reviewed 8/13/26

Jonathan (Nissan owner) reviewed 8/10/26

Otono (GMC owner) reviewed 8/10/26

Great communication and everyone was very professional.

Very professional

Tracy (Hyundai owner) reviewed 8/5/26

Top of reviews

Gerber Collision & Glass - Candler (Nc)

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Candler (Nc)

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (112)

102 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -