Gerber Collision & Glass - Catonsville
Gerber Collision & Glass - Catonsville offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was great and they did an amazing job of cleaning my car at the end. Their communication was flawless and any damage car I have in the future. I will take there with no reservations thank you Gerber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Front bumper (which was reported as new) is scratched. A tire with metal showing was still on the vehicle. The car was left unclean (even after Gerber rep and I discussed the theft and the disarray it was left in), the windshield was not replaced replicating the benz windshield that should have been placed.
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
Amazing, absolutely satisfied. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was amazing , super friendly! Work was superior!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Bryan and Ryan were really phenomenal, they were able to answer all my questions and help me understand what was going on with my car. Really good team all in all. Thank you.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The whole process was seamless. The communication was top notch. They communicated every day with an update. My car was ready early. Thank you. Brian, Cairo and Brittany were great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From my inquiry call to pickup, the communication was A1. We had daily updates without having to call once. My vehicle was ready earlier than initially advised. They even washed my truck before I drove off. They treated me better than my dealer.
Customer Service - 5.0/5.0 -
From my inquiry call to pickup, the communication was A1. We had daily updates without having to call once. My vehicle was ready earlier than initially advised. They even washed my truck before I drove off. They treated me better than my dealer.
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Quick friendly repair experience. But a plastic piece has fallen off the driver's side mirror which I have refitted. If it comes off again I will return to Gerber.
Customer Service - 4.5/5.0 -
After the repair work I received too many followup calls and text. messages asking if we were satisfied. Somewhat annoying.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
They do excellent work.
Repair Quality - 5.0/5.0 -
But We found a strip on the replaced back door. They are going to order a tape strip to replace the one there. Otherwise I am satisfied
Customer Service - 5.0/5.0 -
The receptionist Brittany and technician Kyro were very friendly and professional
My Experience - 5.0/5.0 -
My vehicle looks excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was great and they cleaned my car
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
My experience was good
Customer Service - 3.0/5.0 -
Good
Likely to Recommend - 5.0/5.0 -
But use the restroom be 4 going to shop
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0 -
Wouldn't let me use restroom after paying almost 700$ 4 repairs..& NOT ANSWERING MY CALLS AFTERWARDS..I FOUND A PROBLEM..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was wonderful Your team was very responsive and helpful in communicating with us on the timeline when repairs would be completed. The car looks fantastic.
Customer Service - 5.0/5.0 -
Called to keep us updated
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent job
Returned Clean
My Experience - 5.0/5.0 -
Gerber was through, efficient, and polite, I’d enthusiastically recommend them to anyone in need of automotive bodywork or detailing. Cheers!