Gerber Collision & Glass - Catonsville

Likely to Recommend - 3.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

My Experience - 0.0/5.0 -

Most of the previous alerts on my accompanying app are still there along with the check engine light which is new.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0 -

Easy location from my house. Staff was friendly and informative. Was a smooth process.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

Everything looks great

Customer Service - 3.5/5.0 -

Communications needs work. Updates were sporadic at times.

Returned Clean

My Experience - 5.0/5.0 -

Since the first day I went to Gerber, I was pleased with the service. Brittney, Brian, and Kyro were great. They kept me completely informed and were extremely professional. I'll be recommending Gender Catonsville to anyone who can use their services.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The gerber collision team sis an amazing job on my vehicle and the customer service was outstanding. 10 out of 10!

My Experience - 0.0/5.0 -

I will do a review after I take my van back to Gerber tomorrow

Likely to Recommend - 0.5/5.0 -

despite how pleasantly everyone I encountered was, I think I would go elsewhere

Repair Quality - 3.5/5.0 -

1) damaged door edge guard was not replaced and has a blue/green spot of color on it 2) paint drip run on gas cap filler door 3) repaired quarter panel is misaligned where it meets the bumper 4) when I took possession of my car there was conspicuously significant dust in the passenger cabin it’s as if no final quality assurance check was done before the car was released to me

Customer Service - 5.0/5.0 -

everyone was polite, cordial and professional

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

My Experience - 5.0/5.0 -

Everyone was very helpful. I needed a rental car. They had a car brought to me when I dropped off my car. They help me when I returned the rental. The whole process of fixing my car was quick and easy.

My Experience - 5.0/5.0 -

Employees were friendly and respectful. Excellent communication. Excellent work. Will definitely spread the word to our friends!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great experience. Excellent work and excellent service. Very professional.

Customer Service - 5.0/5.0 -

Great experience. Excellent work and excellent service. Very professional.

My Experience - 5.0/5.0 -

Everyone was nice and helpful. The work was done was great. You couldn't tell it was in an accident.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Brian, Kyro, and Amanda were terrific - lots of communication and the work is outstanding. I’ll recommend and use Gerber if needed.

Customer Service - 5.0/5.0 -

Brian, Kyro, and Amanda were terrific - lots of communication and the work is outstanding. I’ll recommend and use Gerber if needed.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I was kept informed and was treated with care and respect. My auto was fixed within the time estimate and the team paid attention to detail

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Kyro is fantastic

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0