Gerber Collision & Glass - Chandler

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

We average about 1 accident per year unfortunately and we’ve had our cars fixed every time at Gerber Collision…Nato, Bonnie and Gina have always been especially helpful each time and we appreciate the quality of service and the quality of repair! Thank you!

My Experience - 5.0/5.0 -

Friendly, best customer service by all staff. Great job by everyone. Thank you all Mary Franks

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

All personal were great. I was very satisfird with all the staff.They explained everything and worked well with my insurance, and car rental.everyone kept me informed at every phaze. I thank everyone envollied

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Moe did a great job keeping me in the loop and giving me updates. The car looks fantastic!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

The service and ca to every detail from your staff made is a great experience

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service and excellent service

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The customer service and communication was fantastic!

My Experience - 5.0/5.0 -

They were kind and very communicative. I needed my vehicle for work and were able to help accommodate my needs.

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

Horrible communication adjuster didn’t know what to answer. One question couldn’t answer a simple question when I asked, returned the car with defects.

Customer Service - 0.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

Professional from front reception to staff repairing vehicle. Contact w texts updating the service & when ready for pickup. Work done is expertly accomplished. A clean inside & out RAV4 was waiting for me. Highly recommended shop.

Likely to Recommend - 5.0/5.0 -

Professional work. Timely delivery. Contact on repair was great

Repair Quality - 5.0/5.0 -

Car looks new.

Customer Service - 5.0/5.0 -

Excellent from front desk to getting my keys back

Returned Clean

Likely to Recommend - 5.0/5.0 -

Great experience.

Repair Quality - 5.0/5.0 -

Amazing. Mo (works in Chandler Az location) was awesome. Give him a raise.

Customer Service - 5.0/5.0 -

Amazing. Give Mo (works in Chandler AZ location) a raise. He is awesome.

My Experience - 5.0/5.0 -

I had the best experience with GERBER. I have never been in an accident before and the crew at GERBER took care of me from start to finish. NATO was amazing, very knowledgeable and patient with me. My car looks brand new. I would recommend GERBER but specifically this location to anyone. Not to mention they helped me return my rental to Enterprise, that is top of the line service. Thank you so much.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Always a pleasure having Gerber collision and glass work on my vehicle, always done right and fast. Staff are attentive and kind.Thank you to all that work at gerber in chandler az on chandler blv.

My Experience - 5.0/5.0 -

Thank you for the quick turnaround. You've made a stressful situation easier with regular updates.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Nato, went above and beyond to keep us informed on progress and follow up on completion of vehicle. Gerber is a 10 out of 10

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Nato did a great job communicating and completed the work very timely! I would recommend Gerber!! Thank you

Customer Service - 5.0/5.0 -

Nato was great to work with

Likely to Recommend - 5.0/5.0 -

See previous comments

Repair Quality - 5.0/5.0 -

Please read this whole message. Everyone I dealt with was great. The receptionist helped me get an appointment there. I decided not to use the Tempe, AZ Priest Rd store because a receptionist was extremely rude. I had been ill and also dealing with the consequences of my husband's death. In all that confusion I rescheduled three times. I messed up the 3rd reschedule date. She balled me out like I was a bad kid. Like she was telling me off. It was mean spirited and incredibly rude. She said because I missed the third reschedule I had to start the process all over again. I decided to call the Gerber in Chandler, quite a ways away. The woman at Chandler Gerber was apologetic about the Tempe experience and said it was no problem, I could get the work done there. She was friendly and so pleasant to deal with. We made an appointment for a day or two later. Both receptionists there are great. The technician I worked with was Mo. He couldn’t have been nicer or more helpful. He went over everything with me. I asked if I paid myself for new paneling to match the passenger side accident replacement could that be done? He got the prices and we agreed to do that too. Mo was VERY helpful, well informed, pleasant to work with and he kept me informed of the progress by phone. All the people I mentioned are a great asset to your company. My car looks fantastic and it was all done in about a week! I hope you will acknowledge these employees and share my review with them.

Customer Service - 5.0/5.0 -

See previous comment

Returned Clean

My Experience - 5.0/5.0 -

Great job great service love there job

Likely to Recommend - 5.0/5.0 -

To everyone am very happy that I was refer to ur shop

Repair Quality - 5.0/5.0 -

Great service, great job overall 💯 satisfied

Customer Service - 5.0/5.0

Returned Clean