Gerber Collision & Glass - Charlotte/Wilkinson Bd.
In operation 81 years, 11 years at this location.
Gerber Collision & Glass - Charlotte offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good job ..good people
My Experience - 5.0/5.0 -
Excellent repair, 10/10 above and beyond service. Jessica was amazing to work with and made it simple.
My Experience - 5.0/5.0 -
Excellent work my car looks amazing
Likely to Recommend - 5.0/5.0 -
Excellent
Repair Quality - 5.0/5.0 -
They did a excellent job with car
Customer Service - 5.0/5.0 -
Superb
My Experience - 5.0/5.0 -
Thank you for your speedy service. Everyone deserves a 10 for their professional customer service skills.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very professional
Returned Clean
My Experience - 5.0/5.0 -
Thank you for reaching out. I was very satisfied with my repair experience at Gerber Collision & Glass. Jessica and the team were very professional, communicative, and did a great job keeping me informed throughout the process. I truly appreciate the quality of the work and the customer service provided. Please feel free to share my thanks with the team—job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jessica and her team are wonderful to work with. She is very caring and experienced, and everything went smoothly without any hassles.
Customer Service - 5.0/5.0 -
Jessica and her team are wonderful to work with. She is very caring and experienced, and everything went smoothly without any hassles.
My Experience - 5.0/5.0 -
From start to finish, the team at Gerber was thoroughly professional and did an excellent job and kept us notified of their progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
NEVER would refer anybody.
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
I had a horrible experience, nobody listen to anything we had to say. Stuck with a car that still need to be fixed because of them. Liars! Would never come back or refer anybody here.
Likely to Recommend - 5.0/5.0 -
I will recommend
Repair Quality - 5.0/5.0 -
I wanted to extend my thanks to Gerber Collision team. Beginning with the front desk receptionist' he was exceptional, very professional and helpful. The estimator Melisa Robles took pictures of the damage and gave me the process, as to what to expect once my damaged vehicle was dropped off. Gerber worked directly with my insurance company and my insurance adjuster and kept me informed with updates. Although, it was a rocky start at the beginning due to the complexity of the claims for my vehicle, once that hurdle was overcome it was smooth sailing until completion. Inaddition, a Gerber estimator smoothed out a few minor hiccups at the end. Lastly I want to thank the team at Gerber Colision the final result was beyond my expectations! My vehicle looks great! Gerber Collision center 5 Star!
Customer Service - 5.0/5.0 -
Stellar
My Experience - 5.0/5.0 -
Jessica did a great job
Likely to Recommend - 4.5/5.0 -
good service...making a left turn on Wilkinson is brutal and probably dangerour.
Repair Quality - 4.5/5.0 -
It seemed I just answered this question that there is always room for improvement and I usually don't give 10's.
Customer Service - 4.5/5.0 -
There is always room for improvement. I usually don't give 10's.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Every time I visit they were nice and friendly at the front so I would recommend them to anybody that need their carpets very nice
Customer Service - 5.0/5.0 -
Very very nice to the point
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
My signals don’t work and my mirror is broken
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My vehicle looks amazing
Customer Service - 5.0/5.0 -
Jessica and Melissa were very helpful!!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing work!
Customer Service - 5.0/5.0 -
Jessica Tray was amazing from start to finish and she has an amazing personality! I feel like I known her for years.