Gerber Collision & Glass - Chicago/Halsted St.
Gerber Collision & Glass - Chicago/Halsted St Stoffers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 3.5/5.0 -
The communication issue is a negative.
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0 -
Didn't call me or email updates about my car repair. It was suppose to take 2 days and waited 3 days and I called.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Efficient work. Pleasant personnel.
My Experience - 5.0/5.0 -
Everything went well and their communication was very goog
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Car does not drive properly anymore...steering is tight/hard to turn wheel & shifter is also tight.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very happy with service provided by josh Padilla.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My experience from the get go surpassed my expectations. I initially talked to Lori who was amazing. She took all my information over the phone and was so pleasant. She even walked me thru the steps for the rental car. When I showed up for my appointment Josh walked my car with me and assessed the damage. He was real nice and understanding how devastating the damage was for me. He made the process very seamless and confirmed that I would be notified of the progress of my car. Sure enough I received text messages about the progress of the car and felt assured it would be completed. I have to say even the young lady at the check in counter at the Halsted location was very nice and professional. I had such a great experience and can't wait to share to others. Y car looks great and you can't even tell. Thanks to everyone!
My Experience - 0.0/5.0 -
Everything went great -I got text updates and a call from Chase. But when my car was done, I got a message but I didn't realize it until after you had closed for the day. I left a voicemail asking if someone could call and confirm that I could leave my rental car there so I wouldn't be stuck with two cars sand did not get a call back. It's not a huge deal except that it caused my car to be there for extra days. This is being covered by the company whose driver caused the accident and I just hope they pay for the rental. Service was great when I picked up the car though.
My Experience - 5.0/5.0 -
I had a fantastic experience at Gerber. Thank you Rick.
My Experience - 5.0/5.0 -
Excellent customer service (from Tom especially) and first-rate work doing repairs that ended up involving sophisticated equipment. The updates were well appreciated and well executed.