Gerber Collision & Glass - Chicago/Irving Park Rd.
In operation 85 years, 3 years at this location.
Gerber Collision & Glass - Chicago / Irving Park Rd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Satisfied,job well done
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car doesn’t even look like it was in an accident! Well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The only thing is, I would’ve liked to have gotten more updates prompted by them and not me calling.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Yes, I would definitely recommend the shop to friends and family because of the excellent service and repair I received.
Repair Quality - 5.0/5.0 -
The process was very seamless and I was kept up to date on everything from start to finish.
Customer Service - 5.0/5.0 -
Superior customer service. Everyone I spoke to was friendly and courteous.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The pregnant girl that is there is very sweet and helpful. The rest of the staff seem friendly. I didnt speak with them but they seemed to be nice.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent work
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
I was not satisfied with the claim, to begin, my car was returned with paint scuffs on my dash, which I have not been able to remove, the interior also had hand prints from the technician’s. My lift gate was not properly aligned and when I went in to have the check it out they tried told me it had nothing to do with “this claim” when I never had that issue before I took it in. I was also told that someone would call me if GEICO denied the additional damages. Or if GEICO approved the damages, GEICO would call me. I contacted GEICO and they told me they never received a call from Gerber to see if they would cover the additional damages from the same claim. My fist and last time using Gerber. I had high hopes since someone recommended me to Gerber but I will be sticking with my previous shop.
Customer Service - 1.5/5.0
My Experience - 5.0/5.0 -
Excellent customer service. Timely, friendly, and professional communication. It was very easy to access people at Gerber, GREAT job on my repairs too!
My Experience - 5.0/5.0 -
Excellent service and repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was good with the car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They kept me in the loop of the repair process and called me to let me know when my car was ready for pickup.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick, efficient and kept me in the loop
Customer Service - 5.0/5.0 -
Efficient and kept me updated with the process
Likely to Recommend - 5.0/5.0 -
I would definitely recommend Gerber Collision & Glass to family and friends.
Repair Quality - 5.0/5.0 -
Absolutely great service and completely satisfied with my vehicle repair quality.
Customer Service - 5.0/5.0 -
Great customer service. I was able to get the help and support I needed from the team.
My Experience - 5.0/5.0 -
There was a considerable delay in getting my vehicle back. I spoke to the manager Ron. He acknowledged the issue and was honest with me and made things right.
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0 -
I had a problem with the time it took to get my car back for body work (9 days) but the manager Ron was not only honest about why it took so long he made things right with me and fixed the problem. Good customer service.
Customer Service - 4.5/5.0 -
See prior message
My Experience - 5.0/5.0 -
I personally wanna think everyone for their help and for really taking good care of me the general manager is The Best all the employees are very nice very friendly and very hospitable gonna