Gerber Collision & Glass - Clarksville/Jack Miller
In operation 85 years.
Gerber Collision & Glass - Clarksville/Jack Miller Rd offers quality collision repair/auto body services backed by a National Lifetime Guarantee
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everything was great. Everyone was super nice and helpful and they fixed my car very quickly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service
My Experience - 5.0/5.0 -
Quick and easy process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did quality repair and kept me informed during the whole process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The advisor communicated effectively throughout the repairs, and the work looks great.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My vehicle was finished earlier than estimated
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
This is exactly how business is to be done. They went above and beyond the service level to help me.
Likely to Recommend - 5.0/5.0 -
Will definitely recommend
Repair Quality - 5.0/5.0 -
Everything was quick and easy. The staff was great and very attentive. The repairs were quick and highly quality. Will definitely be choosing Gerber Collision again.
Customer Service - 5.0/5.0 -
The staff was excellent and very attentive
Returned Clean
My Experience - 0.0/5.0 -
I was initially going to let this go, but I decided to speak up because I don’t appreciate being dismissed or having the issue denied. The repair work itself seemed fine at first, until my car suddenly shut off in the middle of traffic the day I picked my vehicle up. I was able to restart it and get home, although it was not driving normally. The morning after, my vehicle wouldn’t start at all. When I opened the hood, I found the battery cable so loose that it had completely come off the terminal. I called the shop simply to make them aware of the issue so it wouldn’t happen again. Instead, I received a callback saying the technician denied ever disconnecting the battery cable and claimed they only worked on the rear of the vehicle. My car is a 2021 Kia Telluride that was rear-ended and required sensor replacements and related repairs. Either way, leaving a battery cable loose enough to come off is a serious safety issue. What’s most frustrating is that this could have been resolved with a simple acknowledgment and apology instead of denying responsibility outright.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fortunately I’ve not had to deal with a lot of body shops for collision damage but if I had to again, I would use Gerber if in the area. Really good service and work.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great communication and quality work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Customer service is par excellence. Timely service and updates during the process. They are courteous and professional. Quality workmanship