Gerber Collision & Glass - Clayton
In operation 85 years, 14 years at this location.
Gerber Collision & Glass - Clayton offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It took awhile about 3 weeks. Everyone was wonderful. Very polite and pleasant. They said they would wash the car inside and out but I'm not too sure they did. At least not that great of a job. The windows had a film over them that I had to use a soft scrub for glass cook tops. But they did a great job on the repair. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Got updates during the repair
My Experience - 0.0/5.0 -
I was disappointed in the quality of the finished product. The mirror was not sanded and painted professionally. A co-worker asked me this morning what was wrong with my mirror. I think that comment speaks for itself.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The whole crew was great to work with, informative, and very pleasant. Very pleased with the service!
My Experience - 5.0/5.0 -
Professional and liked the txt updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This is the second car we have had fixed at this location. We are extremely impressed and happy with their work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
I don't need to be contacted about my dissatisfaction. As for the repair work, all appears to be in order. My frustration lies with the lack of communication as to when my car would be ready. I called Monday at 7:30 am to ask if it was ready and was told it was, without question ready to be picked up. I make other arrangements based on this, get there and it is nowhere near being ready. How can that get mistaken? It's a pretty cut and dry, yes or no answer. Very little consolation was offered and it really set me back. Will not recommend in the future.