Gerber Collision & Glass - Columbia/Big Bear Blvd.
In operation 85 years, 3 years at this location.
Gerber Collision & Glass - Columbia/ Big Bear Blvd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very satisfied with the customer service aspect, keeping me up to date with progress!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good quality as well as customer service. Thank you!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great work , professional and kept me up tu date on progress
Likely to Recommend - 5.0/5.0 -
Outstanding servine
Repair Quality - 5.0/5.0 -
Outstanding and professional repair setvice.
Customer Service - 5.0/5.0 -
Great staf and very helpfull
Returned Clean
My Experience - 5.0/5.0 -
I appreciated the frequent updates and felt so comfortable leaving my vehicle in their hands. The office was very clean and comfortable. Everyone was very easy and great to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was awesome! Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kaila was very helpful and nice.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Best auto body I have used.
Repair Quality - 5.0/5.0 -
Quick return, great service
Customer Service - 5.0/5.0 -
Good communication and alignment of expectations.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a great job ordering parts to get my doors repaired.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 2.0/5.0 -
Panel of car is already popping out
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jobs completed exceptionally well and I was treated very very well by the employees especially Kaila, she was very thoughtful and very helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
The only reason this isn't a 10 is that I don't live in Columbia, MO, so I don't know anyone in that area. However, if I find a Gerber's around Lexington, KY, I would definitely recommend them
Repair Quality - 5.0/5.0 -
My car was completed in time. They kept me updated on how things were going. They were exceedingly helpful to someone who lived 7 hours away, especially when it came to arranging to come pick up my car, as that was a 2 day adventure
Customer Service - 5.0/5.0 -
Everyone was wonderful and helpful
Returned Clean
My Experience - 5.0/5.0 -
Great service, and Kaila was very friendly and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was as good as new. Thanks for your excellent work.
Likely to Recommend - 5.0/5.0 -
Good service calls for good recommendations
Repair Quality - 5.0/5.0 -
Car is as good as new.
Customer Service - 5.0/5.0 -
Great service.
Returned Clean
My Experience - 0.0/5.0 -
You know, I do get that opinions are important to you, and for that reason I’ll let you know what I experienced. First let me say, your representative I worked with, Kaila, was brilliant. I loved working with her. She’s a real asset to your company. Let me also say, the fix to the back of my tailgate was awesome! Perfect! Like it never happened. Well done! So my only criticism, and it’s one that I make reluctantly, is to one small scratch that I hoped we could fix with the extra paint. Kaila informed t Me that you have a “Wow” factor that you employ to impress the customer. I chose that scratch. When I came to pick up the truck today, I first noticed the tailgate looked amazing! Thank you for that. But the small scratch on the rear quarter panel next to the wheel? Not so impressive. No “Wow”, more like, “Seriously”? It was less than an afterthought. In fact, when Kaila saw it, she was curious about what she was seeing, like she couldn’t believe it, she reached out and touched it with her finger and gray paint came Off on her finger. No coverage, still a scratch, and wet paint. Not so impressive, no “Wow”! Just a shake of the head and I had to move on. And since I wasn’t there to have that fixed, what more could I do? Nothing. Let it go. Sorry it couldn’t have been a completely stellar critique of the job. The Tailgate? Perfect. The little scratch? It obviously overwhelmed your team. Anyway, that’s it. Thank you for asking!
My Experience - 5.0/5.0 -
I was very happy with Gerber Collision. I received regular updates regarding my repairs. The car looks great and everything went according to the estimated schedule.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They have gone above and beyond both times I've used them.