Gerber Collision & Glass - Columbia/Big Bear Blvd.
In operation 85 years, 3 years at this location.
Gerber Collision & Glass - Columbia/ Big Bear Blvd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The cost was reasonable and was completed in a timely manner. Gerber dose a great job in communicating with their customers.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work completed in a timely manner. Good value and staff communication is great and courteous.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I love everything about the customer service and the company
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will recommend this shop to every single person I know.
Repair Quality - 5.0/5.0 -
I was very satisfied! They worked me in way sooner than expected and finished the repair in a very quick manner!
Customer Service - 5.0/5.0 -
Kayla (hopefully spelt correct) who worked at the front desk was AMAZING!! She kept me updated throughout the entire process. She was quick with scheduling and addressing all my concerns. She was so kind and outgoing. Truly such as pleasure to work with!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was a great experience. Kaila and the whole team made it a nice experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you all for getting my vehicle done early to make sure I didn’t have to worry about it during my honeymoon!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were friendly and accommodating and kept me updated on status of repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Vehicle was ready a day before estimated.. One small seam problem was quickly fixed before I left. Only issue was estimated completion date was reported as delayed 5 days with no explanation, then changed by 6 days prior.
Likely to Recommend - 4.0/5.0 -
A bit far.away
Repair Quality - 4.5/5.0 -
Vehicle was ready a day sooner than originally estimated. However, estimated completion was changed to a later date and not explained. So the early completion was a surprise.
Customer Service - 4.5/5.0 -
Updates were timely. However, no reason given for change in estimate.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Overall, great customer service. The only issue was how sudden I had to pick my vehicle up. I did not receive all update texts/communications, and was surprised when I only had 4 hours to pick up my car, especially since the previous text I did receive was regarding waiting for two parts to arrive.