Gerber Collision & Glass - Columbus/Cleveland Ave.

Likely to Recommend - 4.5/5.0 -

I would recommend the shop, but the price charged was rather high.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Customer service was good and the personnel were knowledgeable and courteous.

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Customer service was great, especially with some back and forth that was needed due to a recurring issue with my car.

My Experience - 5.0/5.0 -

Sent me updates every day on what is going on with my car and that I appreciate it so much thank you

My Experience - 5.0/5.0 -

You did an excellent job on the repair and kept me informed of the status and made the entire process very easy

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent work

Customer Service - 5.0/5.0 -

Very kind and explained the process well

My Experience - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

The truck still isnt fixed and Gerber had my truck for almost 2 months. The same lights on the dashboard are flashing from when I was in the accident and my vehicle isn't driving correctly

Customer Service - 0.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Chelsea was fantastic!

My Experience - 5.0/5.0 -

The work was done very quickly. I can't even tell where my car was hit! I appreciated being able to drop off the rental car at Gerber. Overall, I'm very happy with the repair and will definitely refer my friends to Gerber. Thank you for taking care of my car!

Likely to Recommend - 5.0/5.0 -

Absolutely will recommend

Repair Quality - 5.0/5.0 -

My car fender looks brand new and it fits the old car perfectly.

Customer Service - 5.0/5.0 -

I was very happy with the speed, customer service, and quality of the repair to my car.

My Experience - 5.0/5.0 -

Good job

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thank you

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything looks perfect on my repairs.

Customer Service - 5.0/5.0 -

Staff was very friendly and accommodating. Would recommend them.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Texted frequently about the repair

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Quality work. Delivered a day early. Good communication. Great staff.

Customer Service - 5.0/5.0 -

Superior

My Experience - 5.0/5.0 -

Thank you for doing a great job and finishing quicker than expected.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Process was smooth and easy. Great communication throughout

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Good service , highly recommended

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 2.5/5.0

Repair Quality - 3.0/5.0 -

My orange and blue microfiber towels are missing. My right turning signal doesn’t work and there are still marks on the passenger side window. I also pointed out glue on the mirror when I arrived.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

They are very good

Repair Quality - 5.0/5.0 -

Everything is good

Customer Service - 5.0/5.0 -

Very helpful

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0