Gerber Collision & Glass - Crystal City

4.9 (577reviews)
96%
2448 N Truman Blvd,  Crystal City,  MO  63019
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In operation 85 years.

Gerber Collision & Glass - Crystal City offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Email

Reviews (577)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, professional and friendly staff, and excellent communication throughout the repair process. Many highlight timely or even early completions, with several noting their vehicles were finished ahead of schedule. Repair quality receives high marks, with customers frequently describing results as looking brand new. Regular status updates via text, calls, and app notifications are widely appreciated. A few customers noted delays due to parts availability or insurance, and isolated concerns about incomplete repairs or communication gaps were mentioned, reflecting areas customers feel could be improved.
AI-Generated from reviews written in the last 12 months
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"... completed exactly when they said it would be, and the quality exceeded my expectations. They got the job done right the first time, and the paint match on my older 2018 ..." Read more
"Service and the work was outstanding! The Staff kept me informed and in the loop throughout!"
"Not only was our truck put back into awesome shape, the truck actually looked better than when we bought it new! It had the best washing ..." Read more
"... for work and close to completion of the body work I was contacted and informed that they could not look at the mechanical issues that had taken place from the accident, even though ..." Read more
"Easy to work with and somehow my vehicle seems to come out looking better than before the accident! Love working with the crew at Gerber!"
"It took a really long time. They had my car for almost 3 weeks"
"... did not need the hassle of being without a vehicle. They completed this repair as promised and ahead of schedule. Well done thank you." Read more
"Ready sooner than I expected! It was a relief to get my vehicle back."
"Good, quality work and my truck was completed a few days ahead of schedule. Thank you!"
"Quality issues with parts supplied by a separate vendor caused delays."
"The communication is the worst. They broke my windshield and replaced it but didn't tell me anything about ..." Read more
"... great job getting our car repaired and back to us. They kept us informed on a routine basis about the status of the work being performed." Read more
"Excellent service, consistent updates, my car looks brand new. Absolutely would recommend."
"... were fantastic. They exceeded all expectations, and the communication was top notch. What a great team." Read more
"... experience that I have had with Gerber auto repair. The staff are professional, friendly and their communication was excellent. I highly recommend your establishment to family ..." Read more

My Experience

Everything looks great tech did fantastic job

Likely to Recommend

Repair Quality

Customer Service

Extremely happy with finish-- tech did an awesome job 👏 😀

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Customer service was great!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service and the repair seems to be done very well

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything and everyone was professional and fine. Place to trust your car to be Repaired to your satisfaction

Likely to Recommend

Nothing more I could say

Repair Quality

Great Job

Customer Service

Professional People

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Great very good job on my car

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Fantastic job. Everyone was so nice.

My Experience

They did an amazing job and even had my car done early.

Likely to Recommend

Repair Quality

Always get the best results from gerber

Customer Service

Always available to answer questions an follow up regularly

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Overall everything went well it took a little longer than the anticipated but a couple days after having the car I noticed that the passenger door rubbed on the replaced front fender when opening it and I have a visit planned there this afternoon to have them look at it

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

They did an excellent job on my bodywork,

Likely to Recommend

Repair Quality

Repair looks good, good communication. wish they didn’t have to wait for progressive for a whole week. Car would have been finished sooner.

Customer Service

Good

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Repair was done quickly as soon as they received the parts. Car looks like new,and everything that was damaged works.

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It was a good experience. I just had a small bumper replacement, but everything went fine.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Would definately recommend to friends and family

Repair Quality

They do an excellent job on repairing our car.

Customer Service

Very friendly and kept us updated on the repairs.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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