Gerber Collision & Glass - Crystal Lake
Gerber Collision & Glass - Crystal Lake offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Word of mouth is the best advertising. Everyone I know will hear about how pleased I am regarding your work. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
above and beyond
My Experience - 5.0/5.0 -
pretty quickly done I thought, good job
My Experience - 5.0/5.0 -
The entire process from getting an estimate to scheduling my repair, having the car repaired and then picking up my car was trouble-free. Car looks brand new. What a great job! Staff was friendly and courteous.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Got the truck back the same day...great turnaround and nice folks to do business with.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I actually got angry and shamed today afternoon picking my car up at Gerber in crystal lake. I was really expecting about this experience. Because it was my first experience in here. Anyway I finally got my car from manager named Enoch Dobner. I've just checked my car up and found big space above bumper. It is NOT finished and told me It is finished perfectly. So I took my car and visited HONDA service center for asking. They didn't understand about my car's situation and said that my car needs to fix again. I took a picture and will send the USAA.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Ready on Time?
No
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We helpful staff and great service.