Gerber Collision & Glass - Dallas/Forest Lane

4.7 (56reviews)
97%
8054 Forest Ln,  Dallas,  TX  75243

In operation 85 years.

Gerber Collision & Glass - Dallas/Forest offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
GM

Reviews (56)

Customers say
Overall Customer Satisfaction
Customers broadly express high satisfaction with the repair shop, frequently praising the professionalism, friendliness, and knowledgeability of the team. Many highlight the seamless communication experience, including proactive text updates and countdown notifications that kept them well-informed throughout the repair process. Timeliness stands out as a recurring positive, with numerous customers noting their vehicles were completed ahead of schedule. Repair quality and cleanliness upon vehicle return also receive strong commendations, with several customers noting their cars looked brand new. A few customers, however, noted concerns directly in their feedback, including incomplete repairs, overspray issues, and post-service mechanical problems, reflecting areas where experiences fell short of expectations.
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"The car was ready several days early."
"Original date was shockingly late but I got my car back 10 days before that."
"It was ready before anticipated."
"A week before"
"Friendly, prompt, complete on a timely basis Work looks perfect"
"... repair how and why and when completion is estimated. Daily updates were provided and countdown to readiness to pickup. They hit the bulls eye on updates and quality deliverable. ..." Read more
"Gerber provided regular text messages during the process."
"Through text so I was informed but not disturbed during my time"
"They were great to work with. Very dry easy, great communication. Good work. I would use them again."
"Finished quick and communicated well"

My Experience

Great service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for your professional, efficient, and friendly service.

My Experience

Likely to Recommend

Repair Quality

quick repair, good communication with us

Customer Service

Returned Clean

My Experience

Excellent service by Brandon!

Likely to Recommend

Repair Quality

Very professional and personable. Brandon walked me through everything and communicated well. Repairs were timely and satisfactory. Lluvia was also outstanding.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very happy!

Customer Service

Everyone was genuinely friendly and easy to work with

My Experience

I really appreciate the professionalism, the kindness and the fact that I felt the concern about me and how I felt about the work. I am so pleased with the work you all did repairing my car today! Thank you so much!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I will highly recommend Gerber to the people

Repair Quality

Very nice work on my car.

Customer Service

Very great work effected on my car

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Friendly, prompt, complete on a timely basis Work looks perfect

Likely to Recommend

Repair Quality

It looks perfect and they mad it very easy to get the rental car with enterprise

Customer Service

Very polite and through

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

I had another concern arise after I drove it off the lot. But the repairs that were initially addressed were great.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Staff was knowledgeable and professional in the business of automobile repair services.

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Follow up communication could be better

Returned Clean