Gerber Collision & Glass - Dothan/Honeysuckle Rd.

My Experience - 5.0/5.0 -

Great manager, quick, quality service, clean …. Text updates on repair … excellent service

Likely to Recommend - 5.0/5.0 -

Great

Repair Quality - 5.0/5.0 -

Excellent manager , quality service , quick turnaround, very clean office

Customer Service - 5.0/5.0 -

Excellent service , very helpful

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Thanks for service well done. Friend invitemen. Price was great 👍

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

The work was excellent and completed a week ahead of time! I was updated every step of the way

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

This experience was absolutely wonderful. From from Ms. Savage, who did the initial estimate to all the follow up text I got every week updating progress. To the fact that they were done a week early. The work was superb. I cannot recommend in this place high enough.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Very friendly, always gave updates, and were fast!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Personnel were professional and courteous. I was updated weekly on progress.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Professional, courteous, great work!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 2.5/5.0 -

Not happy with the way my car was returned.

Repair Quality - 0.5/5.0 -

It took longer that I was first told. When I picked my car up it was wet inside the car and inside the truck. The wet smell was terrible. I returned the car and they attempted to correct the issue. When I picked it up the second time the car still had a smell and was still wet inside.

Customer Service - 4.5/5.0 -

They were very professional and gave immediate respite my concerns.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

This was the fastest I have gotten any work completed at a collision shop.

Customer Service - 5.0/5.0 -

Very knowledgeable and friendly.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 1.5/5.0

Repair Quality - 2.5/5.0

Customer Service - 2.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

I was impressed with the timeframe it took for my vehicle to be repaired from the initial visit and estimate to the time the repair was complete.

Likely to Recommend - 5.0/5.0 -

Best service on both of my vehicles

Repair Quality - 5.0/5.0 -

Fast and excellent service

Customer Service - 5.0/5.0 -

Everything explained in detail

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 0.5/5.0 -

They seemed very weird not that friendly…Very quiet like they had a culture shock…lol

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

It looks fantastic. Did a great job. Very satisfied. Will definitely recommend in future.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I was extremely impressed with April's efficiency, attention to detail, warmth, and genuine concern regarding my satisfactory experience at Gerber. I've been on both sides of th service industry, and she represents one of the best I've ever seen. (I'm 81)

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Fantastic Service. APRIL WAS OUTSTANDING!!!

Customer Service - 5.0/5.0 -

Fantastic Service. APRIL WAS OUTSTANDING!!!!

Returned Clean