Gerber Collision & Glass - Douglasville
In operation 81 years, 13 years at this location.
Gerber Collision & Glass - Douglasville offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everything and everyone has been great. I will send family and friends here to have work done.
My Experience - 5.0/5.0 -
Great service, excellent communication, and repaired my car quickly. Thank you Russ and the entire Gerber team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a great job on my car bumper it looks completely brand new and there customers service is way beyond good. I will recommend them to all my family and friends if they ever need their car repaired.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 0.0/5.0 -
I do appreciate that”Jimmy”? Eventually came to my rescue. I returned my rental over a week before I received my car. Over- spray is on my window and Jimmy had to remove smudges on Nee Years Eve. Thanks Jimmy . You are a credit to the franchise!!
My Experience - 0.0/5.0 -
Due to unfortunate circumstances, the Douglasville shop kept my truck three weeks longer than they said because I guess most of the employees left. Jimmy from the Austell shop is the one who helped and got my truck back to me as quickly as he could.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great job! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
They were accommodating to my time constraints! Very appreciative for the service
My Experience - 5.0/5.0 -
The service from the employees was like they all were your friends. The repair was done in a relatively quick manner and communication was exactly like they said it would be. Thank you Gerber
Likely to Recommend - 5.0/5.0 -
Some of the best service I’ve ever had from a company…..period.
Repair Quality - 5.0/5.0 -
Some of the BEST SERVICE I have ever gotten at a Service Center. They answered all my questions, gave me a realistic time I would receive my car back and dealt with my insurance company to where I didn’t have to. They did it all in an amicable way.
Customer Service - 5.0/5.0 -
Customer service was like they were your friends working for you.
Returned Clean
My Experience - 5.0/5.0 -
Not yet
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are very Professional with dealing with you.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Expectations were met.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything very smooth and easy.