Gerber Collision & Glass - Elk Grove Village
In operation 85 years, 7 years at this location.
Gerber Collision & Glass - Elk Grove Village offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for a job well done.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Please send texts less frequently otherwise everything was great
My Experience - 5.0/5.0 -
I appreciated all the great communication I had with the gerber team.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Andy and the rest of the team are great to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the updates I was given on a consistent basis. The staff was super friendly and very helpful. Thank you so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car was fixed in the amount of time they said. I have only seen the car in the evening light, I am happy with the work done.
My Experience - 5.0/5.0 -
Words cannot express how truly thankful I am at the exceptional guest service I received as well as the outstanding job that was done on my vehicle. My Equinox looks AMAZING! The gentleman at the Elk Grove Village location are Fantastic! I'm very grateful to have had such a wonderful experience. They absolutely went above and beyond and truly made my day when I picked up my car🙂.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I’m very pleased with the work done on my car. It looks brand new. There were a couple communication issues, but I was impressed by the professionalism and eagerness to resolve the issues quickly. I will highly recommend Gerber to any friends or family looking for this services. Thank you!
My Experience - 5.0/5.0 -
My vehicle was repaired very, very quickly. The whole process was very convenient and easy. Andy and Joe were wonderful!!
Likely to Recommend - 5.0/5.0 -
See comments on first question.
Repair Quality - 5.0/5.0 -
My vehicle was repaired very quickly and the whole process was seamless. Andy and Joe were wonderful!
Customer Service - 5.0/5.0 -
See comments on first question.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The main repairs were completed, but now the door will not open with the key inserted into the lock. It only works with the remote. This is a problem that did not exist before I sent my car to GCG.
Customer Service - 5.0/5.0 -
The people at GCG were awesome!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Elk Grove gets an 8
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff went above and beyond expectations!