Gerber Collision & Glass - Elkhorn

4.9 (1,329reviews)
97%
245 O'connor Dr,  Elkhorn,  WI  53121

In operation 85 years, 4 years at this location.

Gerber Collision & Glass - Elkhorn offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (1,329)

My Experience

Likely to Recommend

Repair Quality

Did a great job on my bumper and the excellent cleaning was an amazing surprise!

Customer Service

Everyone was super nice and my repair was scheduled quickly and completed in a timely manner

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I am more than satisfied. I really liked the updates every couple of days to let me know how things were going.

Likely to Recommend

absolutely no hesitation

Repair Quality

wonderful service and very friendly!

Customer Service

car looks great

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They made everything so easy for me. I talked to AnnMarie at the deck. I called about what to do with my rental car. Jeremy told me to just bring it in and they will take care of it. Talked to Chris also. Everyone was so nice.

Likely to Recommend

Repair Quality

Never had an accident before so I was amazed at how easy this went.

Customer Service

Wonderful, everyone was so nice.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did a great job.\nGreat people

Customer Service

Good customers service great job

Returned Clean

My Experience

Car looks great. Staff was friendly and kept us informed

Likely to Recommend

Repair Quality

Employees were courteous and professional. My car looks fantastic

Customer Service

Very polite, helpful and courteous

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

All was 👍 great

Likely to Recommend

Repair Quality

Customer Service

I had a chip in my windshield that right from the time she looked at my car she said it wasn’t from the accident (it was a high speed crash on the freeway involving many cars and a semi trying to swearve to avoid me and debris being thrown onto my car). It caused me a huge amount of stress as she had conveyed her thoughts to my insurance specialist. After weeks of calling my specialist without an answer and reaching out to Jenn without an answer, it was finally escalated where another specialist looked at the accident and approved replacing the windshield. Jenn did not look at the complexity of the accident when making her decision. We also spoke about picking up my car and returning the rental. I work in Waukesha until 4:30, and you close at 5. We agreed I would come on Monday as I work remotely here in Elkhorn. I started to receive messages from Enterprise that I would have to pay a daily rate. This was never brought to my attention when Jenn said it was fine, so Friday I had to make last minute arrangements to get off work to get my car. I was told my car was shiney and clean, but it had hard water streaks all over it.

Returned Clean

Likely to Recommend

Repair Quality

Great job, Gerber Collision was able to get our auto in right away and had it fixed in record time. Very friendly group of people. Quality service.

Customer Service

Returned Clean

My Experience

Very satisfied with repairs done and went back with minor issue and was done quickly and manager Jeremy I would recommend he is a good businessman and very responsible 5 star for this business. Thank you Jeremy and your crew

Likely to Recommend

No way

Repair Quality

After repairs completed I have called twice regarding issues with repairs completed and nobody answers the phone and sent an email no return. You have collected insurance payments and my deductible and you are happy Shame that I have been your costumer

Customer Service

Not happy

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I didnt expect the intererior to be detailed and was pleasantly surprised

Likely to Recommend

Repair Quality

Customer Service

Returned Clean