Gerber Collision & Glass - Ellicott City/Ellicott
Gerber Collision & Glass - Ellicott City/Ellicott offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Quality work and friendly staff. Ian Always kept us updated on the project. The receptionist was friendly and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional work done and always kept me informed of the progress.
Customer Service - 5.0/5.0 -
Customer service has always been top notch and very friendly and professional.
Returned Clean
My Experience - 5.0/5.0 -
Great communication professional work they are the best
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional great communication they were fantastic great work
Customer Service - 5.0/5.0 -
Again personable & professional
My Experience - 5.0/5.0 -
Service was excellent. I received daily reports of updates that explained everything that was done to my car daily. I was informed about the progress and estimated date of pick up. The staff were courteous, professional and helpful. Awesome job and service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Had a small issue with rattling of the replaced door. Called made an appointment , was fixed, no hassle
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Receptionists and Ian were great and communicative.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Awesome experience all around!!!!
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
There were quality control issues when I picked up the vehicle
Customer Service - 3.5/5.0 -
They seem to want to hurry up and get the vehicle out of their instead of making sure that I was 100% satisfied
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice body work!
Customer Service - 5.0/5.0 -
We appreciated the daily text message updates
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
Imperfections in paint and whistling sound from mirror while driving
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The quality of the repair has been great to date. It did take a few days to establish good communications
Customer Service - 4.5/5.0 -
Same comment as previously
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great repair work. Kept informed throughout the process and my vehicle was returned to me quickly
Customer Service - 5.0/5.0 -
Great repair work. Kept informed throughout the process and my vehicle was returned to me quickly
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Gerber did a great job repairing the damage to my car and worked directly with the insurance company to create an easy, painless process for me. Their staff was courteous, professional and friendly. I highly recommend them and would go to them again. Thank you for providing such excellent customer service!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The updates on the progress of the repair are helpful and appreciated, as are the responses when there are questions