Gerber Collision & Glass - Ellicott City/Ellicott
Gerber Collision & Glass - Ellicott City/Ellicott offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All staff were pleasant and courteous. They also worked efficiently and were able to answer all questions. Plus they went above and beyond my expectations to make sure I was satisfied with the job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The repairs look good and thank you for the interior detail.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you, one of the best services I recieved
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
This shop gave me a sense of complete trustworthiness & dependability that is sadly lacking in many car repair centers.
Repair Quality - 5.0/5.0 -
Much better results than I expected!
Customer Service - 5.0/5.0 -
They made efforts to communicate & perform service that went beyond my expectations.
My Experience - 5.0/5.0 -
The Gerber Team was very professional and keep me up to date during the repair period. I will recommend the Ellicott City Gerber location to my friends and family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
There is paint residue from what was fixed in other parts of the car. As if the car was not covered when the damaged areas were painted. Either that or inside the shop there was paint in the air and my car was exposed. The paint in some areas of the which it is always smooth is now rough and you can feel paint over it. I am bringing my car back. Have been going there for many years. Not a haapy customer.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I will come back whenever I need you. Your staff if awesome, supper nice and considerate. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 4.5/5.0 -
Excellent Customer Service
Repair Quality - 4.5/5.0 -
First Time the work was not done correctly, but they did it again and the second time around the work was great.
Customer Service - 5.0/5.0 -
Cooperative and understanding when I was dissatisfied the first time the work was done.