Gerber Collision & Glass - Ellicott City/Ellicott
Gerber Collision & Glass - Ellicott City/Ellicott offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Incredible job!
Customer Service - 5.0/5.0 -
Top notch customer service. Constantly knew the status of my car.
My Experience - 5.0/5.0 -
I just want to comment on the lady who works at the front desk. She provided me with all the information that I needed with professionalism and tries to make the customers satisfied by going extra miles. It's always pleasant to see a smiling face in an office. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Rose @ the front desk was beyond nice and professional
My Experience - 5.0/5.0 -
I had great service from start to finish, thanks!
Likely to Recommend - 5.0/5.0 -
I wish I could take my car there for all of the regular service it needs too
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did an excellent job!!! Steve encountered some issues but he went the extra mile to make sure that everything was correct. He was very professional and very detailed. Great job. I will definitely get work done there again as well as refer other people. Thanks Steve because you made the best of what could have been a very difficult situation. Again Thanks. My car is beautiful once again!!!
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
2 tone used wrong color.
Customer Service - 2.5/5.0 -
Repainted still wron color and finish
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
Called us saying our truck was ready. Traveled 20 miles to get the truck and it wasn't even ready. Made a mistake and it took forever. Gave unrealistic expectations.
Likely to Recommend - 3.5/5.0 -
I'd use this shop for a speedy repair on a daily driver.
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Kept me Informed?
Yes
My Experience - 0.0/5.0 -
Talk to you about this later. Took 33 days to complete the job. That was supposed to be done in 10 days
My Experience - 5.0/5.0 -
Great communication. Car looks great. And is driving great. I felt they fixed the problem .. No m