Gerber Collision & Glass - Ellicott City/Norris
Gerber Collision & Glass - Ellicott City/Norris offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went very well from start to finish.
Customer Service - 5.0/5.0 -
Anthony and the rest of the customer service staff were very pleasant, efficient, and helpful to deal with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car looks beautiful. Very clean inside and out.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work done to my vehicle was damage do to a break in, most of the work was parts being replaced. Which was done at 100%.
Customer Service - 5.0/5.0 -
All of the customer representatives that I had contact with displayed the best customer service and people skills that I have had to work with .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
All staff were wonderful, but Anthony and Christina were wonderful! They obviously want their customers to be happy.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This was the quickest bodywork repair and paint matching finish, that I have ever seen. The front desk employees were courteous,helpful and a joy to be around. Also, once again the workmanship was perfect. On a performance scale 1 to 10,I grade them a 15. Thank you for all you have done. Signed, Preston Avon Nesbit. P.S.: Great coffee!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent bodywork and matching paint job. Repairs done in less than four days. Also, great coffee.
Customer Service - 5.0/5.0 -
Excellent bodywork and matching paint job. Repairs done in less than four days. Also, great coffee.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service and great work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your communication is outstanding. I appreciate you constantly texting me and updating me so that I can make plans. Thank you so much for all you do.
My Experience - 5.0/5.0 -
Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
How can I respond to this as a captured audience. Really?
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was kept in the loop and referred when I had questions.