Gerber Collision & Glass - Enterprise/North Ouida

4.8 (117reviews)
94%
822 N Ouida Street,  Enterprise,  AL  36330

In operation 85 years.

Gerber Collision & Glass - Enterprise/North Ouida offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (117)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, with many noting that repairs exceeded their expectations and vehicles were returned looking as good as new. The staff is frequently highlighted for being professional, knowledgeable, and courteous, creating a welcoming and reassuring experience. Timely communication through updates and calls is widely appreciated, keeping customers informed throughout the repair process. Several customers were pleasantly surprised by early completion of repairs and the added touch of having their vehicles cleaned inside and out. A few customers noted areas for improvement, including delays beyond estimated timeframes, incomplete repairs, and minor quality issues upon vehicle return, as shared directly in their feedback.
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"Job well done, went above and beyond my expectations for repair. The vehicle looks great! Thank you for your work!"
"fast efficient courteous professional and quality work"
"Everything was good. My wife brought to my attention that the window tint was NOT complete. I now have to take my car to FINISH the work that ..." Read more
"Yall are just so friendly and communicate very well on updates and status of the vehicle."
"Absolutely wonderful service! From the office staff to the text messages with updates about my car, the service couldnt have been any better. Highly recommend for ..." Read more
"Kept me informed and answered all questions. The car looks great. Also, good coffee."
"Great Customer service. Good communication on the different stages of repair"

My Experience

Amanda and Jasmine were absolutely amazing to work with. Working with Gerber has been very stress free.

My Experience

Thank you for your outstanding customer service, and a job very well done in a timely manner.

Likely to Recommend

I will recommend Gerber.

Repair Quality

Everyone was super nice to me. Well satisfied with Gerber.

Customer Service

Awesome service.

Returned Clean

My Experience

The customer service provided was outstanding!!!! Ms Jazmine and Ms Amanda were so wonderful I couldn’t ask for more my car was repaired at the most convenient time and they handled everything with such care thank you 😊 for this amazing service I’m extremely thankful!!! Oh yeah and my car looks brand new 🤗 thank you!!!

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Repair Quality

Customer Service

My Experience

I was confident in Gerber shortly after talking to and watching Jasmine review and prepare the estimate. She made it clear she was working would make sure a professional job would be done.

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Repair Quality

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Repair Quality

I hit a deer and it damaged the front bumper, right quarter panel, and passenger door. Looks great, cannot even tell there was damage, paint matched perfectly! Great customer service and great experience in an unfortunate situation!

Customer Service

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Repair Quality

Customer Service

My Experience

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Repair Quality

Whole process from estimate to job completion was smooth and on-time delivery. Beautiful work.

Customer Service

Friendly staff throughout

Returned Clean

My Experience

You can’t even tell that I got into an accident. I am VERY pleased. The whole staff at Gerber was amazing! #1 RECOMMENDED!!!

Likely to Recommend

Repair Quality

My car looks as good as new! I am so pleased with the staff at Gerber! #1 recommended!

Customer Service

My Experience

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Repair Quality

Great job

Customer Service

Friendly service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Great paint match. The Enterprise store did a fantastic job.

Customer Service

Great Customer service. Good communication on the different stages of repair

Returned Clean

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Repair Quality

Customer Service

My Experience

Everything was good. My wife brought to my attention that the window tint was NOT complete. I now have to take my car to FINISH the work that a company was paid to do on my day off. I work the graveyard . So I am completely dissatisfied with the work

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

To start off with, Ms. Jasmine was very helpful, knowledgeable and eager to assist me with any questions I might have had. All personnel that I came in contact with were very professional and pleasant to talk with. As far as the repairs, I’m completely satisfied, they were able to get my vehicle finished in a timely manner without sacrificing quality, also the update calls were great, having a person on the other end is a lot better imo than any automated system, I’m 100% satisfied with the work and experience I’ve had.

My Experience

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My Experience

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