Gerber Collision & Glass - Estero
In operation 85 years, 11 years at this location.
Gerber Collision & Glass - Estero offers quality collision repair / auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very efficient!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very helpful!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Brenna was wonderful with keeping me updated on the progress of my son’s car. I never had to wonder what was going on. Always informed.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and I appreciated the periodic progress updates.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service by the man at the front desk and my tech were amazing!!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
They were very accommodating and have great customer service. I did feel that they kept finding more to work on and when the car was supposed to ge finished they hadn’t ordered a part. It didn’t put me out at all Though because I had a rental car
Customer Service - 5.0/5.0 -
Excellent customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The only disappointment is that uneven gaps around the hood, which weren't like that prior to the accident, weren't repaired
Customer Service - 5.0/5.0 -
Excellent customer service: friendly, knowledgeable, and receptive
Returned Clean
Likely to Recommend - 0.5/5.0 -
Never
Repair Quality - 0.5/5.0 -
Although the company fixed the collision aspect, I had a multitude of problems from the moment of pickup that were not present prior, nor were they a part of the collision whatsoever. I needed a brand new battery. Which it tested completely fine prior to your company having it for only one week.(I just had Honda of Fort Myers do a full check on it in December 2025) I also no longer have my transmission lights working.They were working totally fine prior to your company having my car. (again all was fine for it’s check in December) I can’t help but feel something happened in the one week that it was in your care. I am disappointed, an I will not be returning or recommending this company.
Customer Service - 0.5/5.0 -
Not only was I told via text that my car would be ready on Monday, when I arrived before going to work, I was told that it wouldn’t be ready until the end of the day. This was extremely inconvenient and caused me to miss two hours of my workday and two hours of my pay because of lack of communication from this company. I live in Cape Coral Florida. I was working in Naples Florida that day and I had to have my mother drive me down to the Collision shop in hopes of picking up my vehicle only to find out she had to drive me all the way down to Naples and return back home in Cape Coral. It put unexpected wear and tear on her car. All of this for me to pick it up at 5 PM to watch it being jumped by the personnel who was supposed to be fixing my car. I had to spend money on an Uber to come from Naples to your location.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff was great, they helped us get our vehicle fixed in a timely manner. Everyone was very nice and the vehicle looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was very nice and accommodating, our vechile looks great and was done on a very timely manner
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Derick was terrific as service agent. However shop wanted over$2,000 to paint a Knick about the size of a nickel on front fender. I asked them to just airbrush I along with other work and they refused. Will never be back nor will I recommend your service
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Customer agent Derek did a great job keeping me up to date Shop did a good job on main repair. But I also had a very small paint chip about the size of a nickel on front fender. I asked Derek if shop could just hit it with air brush when they did main job. He called back and said they wanted over$2,000 for that job and refused to just touch it up. I will never be back nor recommend you
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Gerber did a great job and fixed my car much faster than I expected
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Our customer service representative was amazing and keep us constantly updated
My Experience - 5.0/5.0 -
I was kept up to date during the repair process. Finished before scheduled. Always good!