Gerber Collision & Glass - Fort Washington (Md)
In operation 85 years.
Gerber Collision & Glass - Fort Washington offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The repair work looks good and the team was pleasant.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and great service!
Customer Service - 5.0/5.0 -
Great service
Likely to Recommend - 0.5/5.0 -
The services that I receive was very unsatisfactory from trying to get someone to take care of me on my initial, dropping my car off, and the customer service and my car was very dusty inside which I did not leave it like that when I initially dropped the car off this was terrible services
Repair Quality - 4.0/5.0 -
The repairs to the car were done very well, but while they were repairing my car, they must’ve had the windows down and my car was filled with large amounts of dust throughout the car, which should’ve been clean before returned. It was not like that prior to me dropping my car to Gerber collision it should have been cleaned up prior to returning to me.
Customer Service - 2.5/5.0 -
When I initially went to the shop to get service, your customer service totally ignored me and was not really interested in helping me. I had to leave the shop call my adjuster and then return to win. Antonio assisted me at that time which he was very helpful.
Returned Clean
My Experience - 5.0/5.0 -
Very good job on car repair.
My Experience - 0.0/5.0 -
I briefly discussed getting a quote for the repair of paint scrapes down the side unrelated the accident, my fault for forgetting to ask again while it was getting repaired.
Likely to Recommend - 0.5/5.0 -
Bad business
Repair Quality - 0.5/5.0 -
Bad service
Customer Service - 0.5/5.0 -
Bad company
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional and courteous! Would use them again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Antonio did an amazing job when handling my small but big project for my Mercedes Benz. Despite my initial reservation as I’ve never used Gerber before, Antonio handled my car with care and kept me informed the entire time. He was patient with all of my concerns. I was very happy when I picked my car up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Job was done completely and services met expectations.
My Experience - 5.0/5.0 -
Repaired rear quarter panel was great work! Looks as if my accident didn’t occur
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gerber did an excellent repairing the bodywork & paint. Highly satisfied with their work!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Replaced damaged passenger side view mirror on 2024 Hyundai Palisade Calligraphy..Both the cosmetic work and the complex computer functions appear to duplicate factory installation.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good quality and timely work
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would recommend Gerber 10 times out of 10 to anyone needing repairs.
Repair Quality - 5.0/5.0 -
Gerber Collision and Glass provided an exceptional experience from start to finish. The team was professional, friendly, and clearly committed to customer service. They kept me consistently informed throughout the repair process, which gave me a great deal of confidence and peace of mind. I especially appreciated how seamlessly they coordinated both the pickup and return of my rental vehicle—it made the entire process effortless on my end. Most importantly, the quality of the repairs to my 2020 Jeep Cherokee was outstanding. The vehicle was returned in excellent condition, and the workmanship exceeded my expectations. I would highly recommend Gerber Collision and Glass to anyone in need of repair services—10 out of 10 experience.
Customer Service - 5.0/5.0 -
The front desk person was friendly and walked me through the process. The inspector was also very customer friendly and showed me what she was looking for and answered all my questions.
My Experience - 5.0/5.0 -
Earl the GM and as well as the staff were truly exceptional as well as great of keeping me informed throughout.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Earl and his staff Very professional, kept me informed throughout. Assisted me with rental process and recommendations. I’ll be referring anyone I know to go to this location.