Gerber Collision & Glass - Fredericksburg/Perchwoo
In operation 85 years.
Gerber Collision & Glass - Fredericksburg / Perchwood Dr offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job with the repair and even gave it a wash before we picked it up.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Amazing work as always.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
I had a hood replaced, windshield replaced and some bodywork done on the drivers side front fender. I am pleased with the colder match. I was afraid it wasn’t going to. However the hood has slightly more orange peel that I would prefer, but not enough to have it redone. Also, the repair to the drivers side fender is visible, but not enough to have it redone. Additionally, there were paper floor mat’s installed that claimed the Gerber cares about cleanliness of customers vehicles, but the mess from the bodywork was not cleaned from the engine bay and there was debris on the dash and instruments cluster. Basically no one cleaned up their mess.
My Experience - 5.0/5.0 -
Great customer service. Despite parts delays, I was kept well-informed and appreciated the GM (Sasha) to reaching out and explaining these delays. Vehicle was repaired and cleaned.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Tpms light came on shortly after picking up the car and car makes scraping noice when backing up and turning the wheel to the right
My Experience - 5.0/5.0 -
I had an exceptional experience with Gerber Collision & Glass! From start to finish, the manager and front desk associate were incredibly helpful, kind, and understanding of my situation. Being able to drop off my rental car right at their location made everything so convenient too. They truly go above and beyond to make things right for the customer. Highly recommended!
My Experience - 5.0/5.0 -
Thank you for all your help definitely will come back if needed
My Experience - 5.0/5.0 -
Thank you for repairing our Subaru. It looks like a brand new Outback should Look. We appreciate all that Gerber Collision &Glass did to satisfy us. Your Professionalism is noted and appreciated. Thank you Kim!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
A vehicle part of as ordered 1 day and the repair was completed the next.
Customer Service - 5.0/5.0 -
Thank you Kim and the Senior repair Representative for making things clear on my vehicle. The repairs and timeline were completed in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff at Gerber collision was very helpful and expedited repairs thus exceeding my expectations! They were wonderful to work with.
Customer Service - 5.0/5.0 -
The staff at Gerber collision was very helpful and expedited repairs thus exceeding my expectations! They were wonderful to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This was a great experience
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My experience with Gerber Collision & Glass was incredible. Teresa and all others were very professional and helpful. I am very satisfied with the customer service that was provided. My vehicle was repaired quickly and during the process they were constantly providing updates on the estimated completion time.