Gerber Collision & Glass - Fredericksburg/Perchwoo
In operation 85 years.
Gerber Collision & Glass - Fredericksburg / Perchwood Dr offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Quick and easy process. All the staff were absolutely fantastic — including my estimator Marytheresa.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Getting one item replaced, but did a great job nonetheless.
Customer Service - 5.0/5.0 -
I really appreciated the updates.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team did a great job communicating, repaired all the damage, and left the car looking clean and ready to go. Every phone call and in person interaction, I was met with friendly service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly staff, communicated well, and gave my car back looking good.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team was incredibly helpful and patient whenever I called for updates on my vehicle. They were always courteous, kept me informed, and never made me feel like I was inconveniencing them. Great customer service during a stressful time!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Where to start. There is trash in the paint. The headlight is still sitting a quarter inch pushed in compared to the other. The bumper is pushed in on one side still. There is paint chips where they did a poor tape job. Many other things are wrong. Will be contacting the shop first thing in the morning. I was not there when the vehicle was picked up or I would have refused to accept the vehicle. Chris
My Experience - 5.0/5.0 -
Theresa was phenomenal in her communication. The work was completed well and I am pleased. I will definitely refer others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional and kept. me up to date on the status of the repairs. Car was clean and looked brand new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Gerber is the kind of company that you'd love to do business with. They made my accident a lot more bearable. Constant communication (thanks Teresa!), friendly and accomodating staff (thanks Zac and Sasha!), and top notch repair work, AND they saved me time by having it done earlier than expected. I loathed my accident but I'm weirdly happy about it because it introduced me to the Gerber staff. No wonder they're highly rated. If you ever need repairs, look no further. If I have another accident, I know where I'm taking my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Every one was kind and I was kept updated on the process status. Received my vehicle ahead of schedule and the job looks amazing.
My Experience - 5.0/5.0 -
Chris & Sasha took GREAT care of me after Gerber in Tappahannock completed an incomplete job. Thanks Chris & Sasha you all did a fabulous job!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Great job 👏 👍🏿 👌🏾 fast service 👏 👍🏿
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional service provided from start to finish. I was kept well informed of the process and received daily updates on my claim. Highly recommend to anyone in need of their expertise.