Gerber Collision & Glass - Freeport

4.7 (857reviews)
93%
555 W Meadows Dr,  Freeport,  IL  61032

Gerber Collision & Glass - Freeport offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (857)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very happy with my outcome on my car !! Thank you so much !

My Experience

Took to long . And was told they would get back to me when I called and I had to call back

My Experience

Skid plate under car fell off before we even got the car home. Will be calling in AM to address the issue.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Was happy it was completed so quickly and they constantly kept me informed of the progress. Would recommend to friends and family if anyone needs repair work on their vehicle.

Likely to Recommend

Repair Quality

Was very happy with the process and quick repair. They kept me updated about how things were going.

Customer Service

Was very happy with the process and quick repair. They kept me updated about how things were going.

My Experience

Very nice staff! Updates bi weekly, quick to respond and very knowledgeable.

My Experience

I've used Gerber before and I will continue to as I'm always pleased with how my vehicle is returned.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you for your assistance. Please let me know when you have an estimate for the additional work

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Looks like nothing happened after repairs they made process so easy

Customer Service

They were so nice and helpful

Returned Clean

Likely to Recommend

Thank you for vacuuming my car that was a great surprise.

Repair Quality

Customer Service

My Experience

You guys are number one on my list and will keep my business thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

It took from mid January to till nearly mid April to be complete. 3 months is too long

Customer Service

I am giving them a 3 because they were friendly. But they seemed very dishonest in the stories I was being told.

My Experience

From the start to finish was a very professional experience. The communication was excellent, so refreshing, other businesses could take note and learn from this companies professionalism. The receptionist was completely friendly and knowledgeable. And it continued from there. They finished the repairs earlier than planned, and that was great for me. The paint repairs look marvelous and others. My husband says; It looks like a new car!! I highly recommend this place ! A 5 Star Rating from me!

Likely to Recommend

Repair Quality

From first contact from Gerber Collision to the end. Service was excellent.

Customer Service

My Experience

The vehicle looks great. They even buffed out an area that was not part of the estimate for no extra charge and the interior was clean as well. Efficient and professional! Highly recommend this shop.

Likely to Recommend

Repair Quality

Customer Service

Excellent and very timely.