Gerber Collision & Glass - Galveston (Tx)

My Experience - 5.0/5.0 -

Great job on repair. Everything looks to match and I have not found any signs to show was in an accident! Thank you

Likely to Recommend - 5.0/5.0 -

I would highly recommend this shop. Great team and great painting by Cody

Repair Quality - 5.0/5.0 -

Great customer service and my vehicle looks great. Thank you to the entire team.

Customer Service - 5.0/5.0 -

Customer service was great thank you Jodi, Matt and Russ!

My Experience - 5.0/5.0 -

Job well done

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I forgot to mention. The estimate included a cost to paint the outer part, but the part came in the color I needed. The man took off the extra cost as he had promised earlier. I was very pleased.

Repair Quality - 5.0/5.0 -

They man checking my car in was kind, he listened to my concerns, was quick to come up with a solution. Part came in quickly. They notified. I went in that day and it took less than an hour. I am very pleased.

Customer Service - 5.0/5.0 -

See other comment

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Matt was a pleasure to work with and kept me updated every step of the way.

Likely to Recommend - 4.5/5.0 -

Can't complain about the repairs. They did a good job. The only issue was communication.

Repair Quality - 5.0/5.0 -

They did a good job on the repairs and I recommend them.

Customer Service - 3.5/5.0 -

Communication could be better. They never responded to my emails and after hours their voicemail box was always full.

My Experience - 5.0/5.0 -

I just had substantial body work and painting done to my 2014 F350 (my Big Bear truck) at Galveston Gerber in an effort to reverse the aging paint and considerable defects/damage after 12 years and many miles. I am beyond pleased in every way with Matt and Russ. Their work together on this project is exemplary and to be highly complemented. Matt for his parts sourcing, accurate quoting and timely completion. Russ for his over the top attention to detailed body work, parts re-assemly and ensuring that all aspects were completed to an 'as new' standard. I don't know the painter's name but please include them in this commendation. And might I add that all this was performed at a $$ pricetag which i couldn't be happier with. Well done one and all...HIGHLY recommended !!!

My Experience - 5.0/5.0 -

Thank you for all the follow up and getting my truck fixed so quickly.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Worked quickly to assess repairs needed and provided estimates very quickly. Weekly update’s throughout the app and phone call by Matt. His team worked quickly to repair. Would use again if needed

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Matt, Russ and the guys were great. Quick turnaround and awesome work!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Completely satisfied. On home arrival I noticed my bumper sensors were hanging out. I pushed them back in. As of right now they seem to be staying in place. That said I’m happy with work performed on my vehicle.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

This is my third trip to that repair shop. I hope not to come there again any time soon.

Repair Quality - 5.0/5.0 -

I am very satisfied with my car. It looks so good. Thank you.

Customer Service - 5.0/5.0 -

Everyone was very nice and helpful. Thank you.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

We did run into a couple “glitches” but they were corrected in a timely manner.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Gerber’s service was great and would recommend them to anyone.

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

All good

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Russ Clark did a fabulous job!!!

Customer Service - 5.0/5.0 -

Sky helped me tremendously!!!

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean