Gerber Collision & Glass - Grand Junction/25 1/2rd
Gerber Collision & Glass - Grand Junction offers quality collision repair / auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Told me only a week and only took a week. Fixed the problem like nothing. Appreciate Gerber Collision
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing all around, thank you all!
Customer Service - 5.0/5.0 -
Same notes, communication was great
Returned Clean
Likely to Recommend - 0.5/5.0 -
NO CREO RECOMENDAR A NADIE POR QUE NO QUIERO QUE ESTEN EN LA SITUACION QUE YO ESTOY TENDRE QUE LLEVAR A QUE TERMINEN EL TRABAJO EN OTRO LUGAR
Repair Quality - 2.0/5.0 -
CALIFICACION ES BAJA POR QUE MI TROCA NO ESTA TERMINADA LES DI POR SEGUNDA VEZ QUE LA TERMINARAN LES ENSEÑE LO QUE ESTA MAL ECHO Y NO LO TERMINARON COMPLETAMENTE DISASTIFECHO TOTALMENTE MUY MAL TRABAJO
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Gerber did a great job on my repairs. Brandon was professional and helpful. I have absolutely no complaints. The front end of my WRX was trashed by a deer strike. The hood, the grill, the radiator, and even the air conditioning condenser coil were all damaged. Even the right front panel was heavily damaged. Gerber got the work done in a timely manner and the car looks as if it’s brand new. I will definitely recommend Gerber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. Fast expert service. Totally satisfied.
Customer Service - 5.0/5.0 -
Brandon is professional and very easy to deal with. Always helpful.
Returned Clean
Likely to Recommend - 2.5/5.0 -
Rated 5 only because of the huge increase from the estimate.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service was great — they gave updates on how work progressed. However, the final bill was twice as much as the original estimate — $5,000 to $10,000. That seems a bit extreme!! No one ever informed owner of the increase.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The whole team worked well together. Thanks Brandon.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 1.5/5.0 -
The quality of repair is good. My only complaint is the communication from the shop was subpar. Initially getting my vehicle in was amazing and Brandon worked around my schedule which was appreciated. I then went out of town while my vehicle was in the shop. I was told on a Friday that there was a chance my vehicle would be done, but most likely it would be Monday. I had to communicate this to relatives to coordinate taking the rental vehicle back and picking up my vehicle. Starting the following Monday, I received estimated completion dates and times (once a day, saying the vehicle would be done the next day) that were pushed back all the way to the following Friday ( a week after I was initially told my vehicle may be done.) On the following Friday, I received a call notifying my vehicle was ready without any additional warning or communication outside of the text I had been receiving all week that the next day was the day. They advised that if I didn’t get it that day that most likely the rental vehicle would be charged to me due to the work order being shown as completed.I had coordinated all week to have someone ready to exchange vehicles just to be told last minute “it won’t be today, it will be tomorrow.” I was still out of town and had to coordinate before 5:00pm for someone to get my vehicle. We made it happen, but I was asked by employees how they could assist me but no legitimate solutions were provided by them and they left me to figure it out. Given the lack of communication throughout the week, this was frustrating to say the least. I was given a “sorry, what can we do?” that didn’t feel sincere and they didn’t care about the situation as it was now my responsibility. I would expect more accurate estimate times, and certainly not a week later after they said my vehicle would be done.
Repair Quality - 1.5/5.0 -
The quality of repair is good. My only complaint is the communication from the shop was subpar. Initially getting my vehicle in was amazing and Brandon worked around my schedule which was appreciated. I then went out of town while my vehicle was in the shop. I was told on a Friday that there was a chance my vehicle would be done, but most likely it would be Monday. I had to communicate this to relatives to coordinate taking the rental vehicle back and picking up my vehicle. Starting the following Monday, I received estimated completion dates and times (once a day, saying the vehicle would be done the next day) that were pushed back all the way to the following Friday ( a week after I was initially told my vehicle may be done.) On the following Friday, I received a call notifying my vehicle was ready without any additional warning or communication outside of the text I had been receiving all week that the next day was the day. They advised that if I didn’t get it that day that most likely the rental vehicle would be charged to me due to the work order being shown as completed.I had coordinated all week to have someone ready to exchange vehicles just to be told last minute “it won’t be today, it will be tomorrow.” I was still out of town and had to coordinate before 5:00pm for someone to get my vehicle. We made it happen, but I was asked by employees how they could assist me but no legitimate solutions were provided by them and they left me to figure it out. Given the lack of communication throughout the week, this was frustrating to say the least. I was given a “sorry, what can we do?” that didn’t feel sincere and they didn’t care about the situation as it was now my responsibility. I would expect more accurate estimate times, and certainly not a week later after they said my vehicle would be done.
Customer Service - 0.5/5.0 -
The quality of repair is good. My only complaint is the communication from the shop was subpar. Initially getting my vehicle in was amazing and Brandon worked around my schedule which was appreciated. I then went out of town while my vehicle was in the shop. I was told on a Friday that there was a chance my vehicle would be done, but most likely it would be Monday. I had to communicate this to relatives to coordinate taking the rental vehicle back and picking up my vehicle. Starting the following Monday, I received estimated completion dates and times (once a day, saying the vehicle would be done the next day) that were pushed back all the way to the following Friday ( a week after I was initially told my vehicle may be done.) On the following Friday, I received a call notifying my vehicle was ready without any additional warning or communication outside of the text I had been receiving all week that the next day was the day. They advised that if I didn’t get it that day that most likely the rental vehicle would be charged to me due to the work order being shown as completed.I had coordinated all week to have someone ready to exchange vehicles just to be told last minute “it won’t be today, it will be tomorrow.” I was still out of town and had to coordinate before 5:00pm for someone to get my vehicle. We made it happen, but I was asked by employees how they could assist me but no legitimate solutions were provided by them and they left me to figure it out. Given the lack of communication throughout the week, this was frustrating to say the least. I was given a “sorry, what can we do?” that didn’t feel sincere and they didn’t care about the situation as it was now my responsibility. I would expect more accurate estimate times, and certainly not a week later after they said my vehicle would be done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great repair! Thanks for cleaning on the inside and outside.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice job and communication
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service and excellent communication! My 4Runner got hit while parked on the street. At first glance it seemed like it was just body work but turned out the rear axle and differential were bent as well. Gerber coordinated and handled all repairs from beginning to end, kept me informed on every step along the way. I was super impressed how seamlessly they integrated communications with my insurance as well as the car rental company. Everyone knew what the status was at any given moment. 4 weeks later I have my runner back. The body work Gerber did looks incredible and the mechanical work so far seems to be great as well. A Big Thank you to the team at Gerber, especially Brandon! They absolutely deserve all the great reviews they have gotten!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and beautiful work