Gerber Collision & Glass - Grand Rapids/Plainfield
Gerber Collision & Glass - Grand Rapids/Plainfield offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Everything was smooth as butter. The car looks great and very appreciative of the work that was put in to it.
Likely to Recommend - 5.0/5.0 -
They do great work here.
Repair Quality - 5.0/5.0 -
Everything was smooth sailing during the process.
Customer Service - 5.0/5.0 -
Everything was explained to me in good detail.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs are great! However, having trouble getting grease off the inside of the windshield from detail. We have attempted to clean what was sprayed on it many times, but it is still foggy.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I was called to ask if I wanted you to replace my other headlight so they would match. I asked how much and he stated $126. I came to find out it was only for the part and not for the labor. I have done jobs for people when they would ask how much is the deck going to cost me. I can assure you if I would have told them the cost of materials but not the labor, I probably would not ever get a job with anyone the knew again. They would rightfully be pissed.
Likely to Recommend - 5.0/5.0 -
For all the above reasons
Repair Quality - 5.0/5.0 -
Very professional, courteous and on time!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Staff are professional and friendly.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very happy with your service. Mark and Keisha went out of their way to allow me to pick up my car after hours. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would definitely recommend them because of their price and quality of work.
Repair Quality - 5.0/5.0 -
They did an awesome job on my car! I have a 2013 Audi S5. The front end was damaged during transport and they did a great job of color matching and installing my upgraded aftermarket grills. Everyone there was very pleasant to work with and I highly recommend them if you’re looking for a collision repair.
Customer Service - 5.0/5.0 -
Keisha was great! Very pleasant gal to communicate with about my Audi
Returned Clean
My Experience - 0.0/5.0 -
I was told when scheduling if I drop off my vehicle on Monday it would be done by Friday. I called multiple times for updates and was met with we will call you back after I talk to x person. Finally the day it was told me it would be done came and I got the answer that it would take an additional 2 weeks until completion.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
The inside of my car smells horrible now makes me sick while driving it.
Customer Service - 4.5/5.0 -
Keisha was on top of my rental and made the experience easy.