Gerber Collision & Glass - Grand Terrace

My Experience - 5.0/5.0 -

Thank you for the amazing job you guys did on my vehicle. I love the customer service that everyone showed and the speedy job done. I really appreciate the constant updates as well on my vehicle.

My Experience - 5.0/5.0 -

I had a fantastic experience getting my car repaired. Jesse managed to order the parts ahead of time and get all the repairs done in under three days. They even helped me get my car and my temporary one back to my home.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Can I rate higher?

Returned Clean

My Experience - 5.0/5.0 -

The experience here was excellent and service was incredible, as soon as I pulled in a guy named Matt came to greet me right away and taking notes from my car down and then an adjuster named Jessie came out and took over before he was even finished and shortly after this they called to let me know what the damage caused was on my car and broke it down for me and there paint work has a lifetime warranty which is incredible but they were very on top of everything they do!!!!!! Awesome work and Jessie and Matt do awesome work, if they could read this I wish I could thank them again for all they did for me and getting my Honda back on the road and looking like it’s never been in a collision, thanks to the entire team! Keep up the excellent work

My Experience - 5.0/5.0 -

Great, thanks!

Likely to Recommend - 5.0/5.0 -

Definitely

Repair Quality - 5.0/5.0 -

Great, thanks

Customer Service - 5.0/5.0 -

Great

Returned Clean

My Experience - 5.0/5.0 -

This is our 3rd time in a year going to Gerber and we love the outcome each time

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I really appreciated the excellent & high quality service I received at Gerber. I am very satisfied with the work that was done. You can't even tell I was in an accident. Thank you so much for a job well done.

My Experience - 0.0/5.0 -

Currently back up camera is not working properly.

Likely to Recommend - 4.0/5.0 -

Cost was a lot more than I expected and a lot more than the range of cost for this repair you find on the internet. I don't know enough about such things to know if the cost of my repair was justified or not.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

They were very helpful on keeping me updated on my repairs... Jesse made sure of it. He answered all my questions and concerns. Overall very nice people. My car looked brand new like nothing happened :)

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Very friendly staff and most important they do a very good job

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Very likely I will tell people

Repair Quality - 5.0/5.0 -

Very well good job and quick service very efficient

Customer Service - 5.0/5.0 -

Very good estimated time and prices

Returned Clean

My Experience - 5.0/5.0 -

Service writer / Estimator Jesse Silva was very helpful kept me up to date on the progress I chose to go from Moreno Valley to the Grand Terrace Collision and Glass location because he made me feel confident it was going to be a job well done.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I wrote a review already, but I was very satisfied with the grand terrace shop , they kept me informed of the progress of their work and did an excellent job on tee replacement part for the car , so I came from Moreno Valley it was worth it !

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great customer service, always there when I had any questions

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did a very good job on my car like the accident didn't even happen

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My car looks great!

Customer Service - 5.0/5.0 -

Jesse, was very attentive and gave me updates on the status of my vehicle! Excellent service, and my car looks amazing!