Gerber Collision & Glass - Greenfield
In operation 85 years.
Gerber Collision & Glass - Greenfield offers quality collision repair/auto body services backed by a National Lifetime Guarantee
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and courteous. Scheduled promptly and service was done quickly.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job,very professional
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very kind & considerate. Wonderful work!!!
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0 -
They went above and beyond and kept me informed every step of the way. I will definitely go back.
Likely to Recommend - 5.0/5.0 -
They were amazing and went above and beyond my expectations! So thankful that I chose them to work on my car.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Looks good. Haven't had a chance to use the window yet due to tint but otherwise looks good. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and kept us updated with progress
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Receptionists always polite and helpful, manager very knowledgeable about working with other companies claim process….I would have waited years if not for taking his experience into account, fast work on my car, quality experience
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional and efficient
Customer Service - 5.0/5.0 -
Professional and efficient
Returned Clean
My Experience - 5.0/5.0 -
They do good work. This is the second vehicle they have repaired for us.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Yall did great no complaints 10/10
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Helped me a lot and kept me updated car looks brand new
Customer Service - 5.0/5.0 -
They helped me a lot
Returned Clean
My Experience - 5.0/5.0 -
Repair was scheduled efficiently and repairs done professionally and on time. I'm very satisfied.
Likely to Recommend - 5.0/5.0 -
This location has repaired two of our vehicles and we are thoroughly satisfied with both. We used a competitor before and had a bad experience. We'll use Gerber for all repair needs from now on.
Repair Quality - 5.0/5.0 -
Easy to schedule and appointment made within a reasonable time. Repairs completed before anticipated date.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I had OEM parts with the car and they refused to use them. They wrote an estimate for the rear bumper and taillights to be removed and painted. They had the drivers door damage on the estimate when it wasn’t part of the damage I was wanting repaired. The estimate was 20,000 dollars. When it didn’t even need paint. It needed the front frame rail replaced core support replaced. And put back together. Nothing needed painted. I was self pay not the insurance company. It should have cost at most 5-6 thousand to fix and put back together with the parts I provided. Then when I asked why it was not estimated the way I requested they had the nerve to say. Well we fired the estimator. Plus we can’t use your parts. Which makes no sense. I was self pay. You should be able to use the OEM parts I provided. Paint should not even been part of the estimate. When I clearly said I didn’t want anything painted. It’s sad either your company obviously didn’t want to repair my car or your company is just plain greedy. Either way I was not having you repair it. Plus I would not recommend anyone take there car there. Horrible experience.
Likely to Recommend - 1.5/5.0 -
Ive taken two separate cars here and both times they took longer than we had rental coverage. As per the estimated completion date it would have been fine but both times they were delayed. I will say the first car i took i received calls and updates thats why i decided to take a different car there but after the last experience i don't think i will.
Repair Quality - 5.0/5.0 -
Overall compared to what it was before looks great but, the trunk panel is not completely level with the fender.not a big deal as i understand it was hit pretty hard.
Customer Service - 2.5/5.0 -
Decent communication but it was lacking in the form of updates. Multiple times the date was pushed back with no explanation. I got an explanation once due to the team needing a fender but besides that, the car would just get delayed and i didn't know why.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am so appreciative of the Gerber team for repairing my car perfectly in less time than originally quoted, especially during the holidays. Thank you so much!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Our car looks excellent
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
they kept in contact with me every step of the way, and was so polite.