Gerber Collision & Glass - Hinesville
992 E Oglethorpe Hwy,
Hinesville,
GA
31313
USA
Gerber Collision & Glass - Hinesville offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and phone updates throughout the repair process. The quality of repairs was a standout, with numerous customers noting their vehicles looked brand new or better than before. Timeliness was another strength, as many repairs were completed ahead of schedule. Staff professionalism, friendliness, and a stress-free experience were widely appreciated. A few customers noted areas for improvement directly from their feedback, including paint blending issues, panel alignment concerns, unresolved mechanical issues discovered during repair, and occasional delays in locating parts.
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Service Quality
"... me informed throughout the entire repair process. The quality of the body work was outstanding — my car looks as good as new, and you would never ..."
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"... excellent customer service, care, and collision repair. They exceeded my expectations beyond measure! They performed at a high level in all aspects of ..."
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"I'm not happy with the end result. A off colored valance panel was installed. Was told my trim had faded which is has not. Almost ..."
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"... Everybody was incredibly friendly and professional, and the team repairing my car went above and beyond my expectations. I cant say enough about the service ..."
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"The repair is horrible there is contamination on the paint of the bumper they didnt replace the bumprer they try to repair ..."
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"... staying a little bit later after closing hours. ALSO, they finished my car 2wks before the estimated date of completion. I HIGHLY recommend this place."
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"... was kept informed of the status twice each week. The repairs were finished ahead of schedule. Excellent all the way around."
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"Couldn't find parts in a timely manner. Resulted in about a 3 week delay"
"Really responsive. Loved the communication. Finished before estimated completion date which was huge for me as i needed to drive 10 hour drive for ..."
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"It was ready a week prior to the expected date."
"... manner and kept me updated every step of the way—communication was excellent, with consistent updates twice a week. The customer service was top-notch, ..."
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"Gerber kept me informed the entire process. I received at least one text per day."
"... process with Gerber Collision was outstanding. They kept us informed, via text or phone calls, concerning the status of repairs, ordering of parts, ..."
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"Took multiple weeks for them to let me know they couldn't find a certain wheel that needed to be replaced ..."
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"The communication throughout the process was top-tier and it was a very quick process."
Eggleston
(Mercedes-Benz owner)
reviewed 9/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jermaine
(Chevrolet owner)
reviewed 9/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jennifer
(Toyota owner)
reviewed 9/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Micah
(Nissan owner)
reviewed 9/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Gabriel
(Jeep owner)
reviewed 9/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Soo
(Toyota owner)
reviewed 9/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding work and services. Thanks 😊
Customer Service - 5.0/5.0
Returned Clean
Meladine
(Nissan owner)
reviewed 8/31/26
My Experience - 5.0/5.0 -
The experience with Gerber was excellent. The staff was very professional and friendly. The work on my car was professional done. Thank you for a job well done. I would recommend Gerber Collison to my family and friends 🧡.
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Steven
(Buick owner)
reviewed 8/31/26
My Experience - 5.0/5.0 -
I was informed twice a week as promised about the status of the repair. The vehicle looks great and everyone was pleasant and professional.
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Joyce
(Hyundai owner)
reviewed 8/31/26
My Experience - 5.0/5.0 -
Everyone was so nice. I have never had an accident and needed my car repaired everyone made me feel comfortable with what needed to happen. I would recommend them to anyone that asks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Wylie
(Chevrolet owner)
reviewed 8/29/26
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 5.0/5.0
Ashton
(Hyundai owner)
reviewed 8/29/26
Likely to Recommend - 5.0/5.0 -
Will always recommend to everyone
Repair Quality - 5.0/5.0 -
So far have not seem anything wrong. Looks excellent and seems to be operating fine
Customer Service - 5.0/5.0 -
Great personnel, very friendly and great communication.
Reginald
(Nissan owner)
reviewed 8/28/26
My Experience - 5.0/5.0 -
Everyone I came into contact with from the first day they looked at my car and the day I picked it up were very professional. I am completely satisfied. Thank you
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Franchetta
(Kia owner)
reviewed 8/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Before work and amazing customer service
Customer Service - 5.0/5.0
Jasmine
(Dodge owner)
reviewed 8/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jose
(Nissan owner)
reviewed 8/27/26
My Experience - 5.0/5.0 -
Yall service was very fast and professional I’ve used yall before and will continue to use you for any and all vehicle needs. Thank you so much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Latoya
(Jeep owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
April
(Ford owner)
reviewed 8/24/26