Gerber Collision & Glass - Jackson/Wildwood Ave.

4.9 (671reviews)
98%
1700 Wildwood Ave,  Jackson,  MI  49202

Gerber Collision & Glass - Jackson/Wildwood offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (671)

My Experience

The car was sent home without a window switch attached. Holiday weekend meant we couldn’t bring it back. Now, we will have to return again to get that fixed.

My Experience

Great repair, cleaned vehicle and outstanding customer service. I would definitely refer to others.

Likely to Recommend

Repair Quality

Excellent job with great communications along the process.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did an excellent job, kept me updated during the whole process. The Secretary was very nice and professional along with the other staff. Would definitely recommend.

Customer Service

Very professional

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My car wasn't repaired correctly. I took it back a few days after I got it back and someone told me he'd have to get approval from my insurance again to fix it. You shouldn't have to get approval on something that was in the inital repair. I had to wait a total of 2 months for my car to be done and I'm still waiting.

Customer Service

Returned Clean

My Experience

Very satisfied with the experience. The communication was good , body work looked great and job was completed quicker than expected.

Likely to Recommend

Repair Quality

Great experience. The communication was good throughout the process and I am happy with the work that was done.

Customer Service

Returned Clean

My Experience

They are amazing. They keep you updated with the process. Also they feel something is not up to the standards it should be they accommodated me excellent. I was referred to them and I'm so happy i chose them.

Likely to Recommend

No other shop will ever touch any of my vehicles except for gerber

Repair Quality

I’ve brought 3 black trucks to these guys and they never disappoint! All these guys do is great work.

Customer Service

Very personable and friendly staff. From the guys in the shop to the front desk everyone was smiling and happy to help

Returned Clean

Likely to Recommend

Repair Quality

I think color is off

Customer Service

Likely to Recommend

Repair Quality

Windshield Wiper Fluid was empty on return

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Very satisfied with the results

Likely to Recommend

Repair Quality

Customer Service

I loved the ease of setting up the drop off and pick up. The staff is great and kept me updated on the progress of my repairs.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Gerber got my vehicle in quickly, and communicated throughout the process. Extremely Satisfied with my repairs and the customer service.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

They did an excellent job on my car and they were helpful in letting me know why it was taking so long to get the parts for the car

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I appreciate the communication. I was kept up to date on a regular basis. The repair was done quickly even with a setback from receiving a damaged door. I definitely am impressed and will recommend Gerber to anyone who needs a repair.

My Experience

The commitment to the customer I felt was that the highest standard, the quality of work was beyond my expectation.

Likely to Recommend

Repair Quality

Customer Service

I would be selling everyone there for repairs, a very good customer service and quality work