Gerber Collision & Glass - Jacksonville/Cassat Ave
In operation 85 years, 14 years at this location.
Gerber Collision & Glass - Jacksonville/Cassat Ave offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great job
My Experience - 5.0/5.0 -
Excellent work and start to finish was just under 2 weeks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience with Gerber. They kept me updated throughout the repair process, communicated clearly, and got my car back to me looking great. Everyone I dealt with was friendly and helpful. Would definitely recommend them.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very satisfied with Gerber quality expertise work, as well as customer service with doing an astounding job of assisting there customer with care .
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
my experience with gerber collision was amazing! i had exceptional assistance from everyone involved, great communication and very friendly staff 10/10!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The best service and fast return of my vehicle. . Plus the friendliest always greet you with a smile .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank all of your co workers. That did the job, I really appreciate.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would tell all of my experience, how them went above and beyond.
Repair Quality - 5.0/5.0 -
Kind and courteous from day one.
Customer Service - 5.0/5.0 -
Everyone helped me with each step to save my time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Like it never even happened
Customer Service - 5.0/5.0 -
Everyone was super friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was pleased with the repairs but communication could’ve been better. I do understand that my customer service person was out sick for a few days but just a phone call from anyone with the progress would’ve been appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I call the State Farm my car still not good your still not do right so
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
This is my second time using Gerber Collision and though I hope to never see them under car repair circumstances again (lol) there’s no other company I would use if I needed repairs again.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
honestly, the service provided was good, however, I felt that they got more responsive once I expressed my concerns with State farm. The only thing I think they really need to do is be more communicative with what is going on with a person's vehicle.
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
when I did speak with them it was great. sometimes I felt like I was chasing them for information versus it being consistently proactive, but overall they were very professional