Gerber Collision & Glass - Jacksonville/Onslow Dr.
In operation 85 years, 13 years at this location.
Gerber Collision & Glass - Jacksonville/Onslow Dr offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
What an stress-free, professional and caring company! Everything was taken care of quickly and efficiently and I never doubted that Gerber Collision would do the best, professional and quick job in repairing my car. Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
If I had know that the text estimate of completion was auto-generated and not accurate, I would not have filled the gas tank of my rental vehicle. Otherwise, I was very pleased with the workmanship and customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Everything that was fixed looks great. After the incident our back up Camara stopped functioning correctly. We told insurance and Gerber. But in the end, gerber told our insurance that they could not diagnose it in house. And that it was not related to the accident. Next time I will do more research on the shop to make sure they can diagnose all issues and maybe they will all get fixed next time.
Likely to Recommend - 1.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Beautiful job! Looks brand new.Unfortunately my husband passed away Saturday morning and he never got to see what a great job everyone did.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Exceptional customer service when setting up the appointment. The wait time for my vehicle to be completed was better than expected and my vehicle looked amazing upon completion.
Likely to Recommend - 5.0/5.0 -
Gerber Collision surpassed my expectations!
Repair Quality - 5.0/5.0 -
Completely satisfied with Gerber Collision! Everything from the customer service, to repair time, and quality of service provided were better than expected!
Customer Service - 5.0/5.0 -
Exceptional customer service, friendly, and personable. Clear communication and scheduling of service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very nice ,and handled my estimate very professionally, I'm very happy with my repairs, and would use your services again if needed, Dale Walker 910 358 5432
Customer Service - 5.0/5.0 -
Very satisfied with my repairs, and would use your services again
Returned Clean
My Experience - 5.0/5.0 -
Thank you for incredible service from start to end my Van looks brand new
My Experience - 5.0/5.0 -
Thank you for making this a smooth and fast process. My car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I can’t even tell where the ding was! Fastest service I have ever received for a car repair. Thank you so much!
Customer Service - 5.0/5.0 -
Friendly and helpful employees. Top notch!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
The wrong vent visors were ordered. Lower quality than what I had initially
My Experience - 5.0/5.0 -
Gerber is like FAMILY to me.Very professional, courteous and punctual. I will never take my car any place else.I highly recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Gerber Collision practices great customer service and has very competent, professional staff and technicians. I will definitely use them if I need any body work in the future. I highly recommend this company.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service and akilled repair . Recommend highly
Customer Service - 5.0/5.0 -
Consistent contact on progress throughout repair. Front desk employees very personable. Even a repairman passing thru waiting area checked to ensure I had been helped