Gerber Collision & Glass-Johnson City/3508 Bristol

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

The rt. fog light doesn't work

Customer Service - 4.5/5.0 -

Customer service was very good experience . Making sure I had transportation back home

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work, super fast, cost was way less than expected. I'll highly recommend you and already did to someone on Facebook who was asking for recommendations

Customer Service - 5.0/5.0 -

Great work, super fast, cost was way less than expected. I'll highly recommend you and already did to someone on Facebook who was asking for recommendations

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

Quick and timely service .Top. notice

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Yes, I would definitely recommend Gerber Collision and Glass to anyone.

Repair Quality - 4.5/5.0 -

They did an excellent job on the repair. The work done was top notch.

Customer Service - 5.0/5.0 -

Very professional, very courteous, very helpful. Took the time to explain everything. Kept me updated on the progress of 5he work.

My Experience - 5.0/5.0 -

Everyone and everything was great.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

The team and Gerber are wonderful. Professional and polite.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0 -

Sign on front door. I won't recommend your company to anyone.

Repair Quality - 5.0/5.0

Customer Service - 2.5/5.0 -

First time in, the other insurance company had entered the info for another vehicle which wasn't involved in the accident. Nothing could be done and I had to reschedule, as if my time is worthless.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They communicated very well through the entire process. Very easy to work with.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0 -

Won’t return and won’t recommend

Repair Quality - 2.0/5.0 -

The work to the vehicle is good. The staff in the office and the policies of the company need work. The minor work we had done should not have taken three weeks. The treatment we received from the office staff was less than satisfactory. TN state law requires every retaill establishment to accept cash payment. Gerber will break the law every-time and refuse cash. FOR REFERENCE TN SB1858. I am waiting on a refund from the local office for the way i was treated.

Customer Service - 1.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Absolutely

Repair Quality - 5.0/5.0 -

Absolutely fabulous service. I am more than satisfied with the quality of repair and genuine care of my car. I highly recommend Gerber. They went over and beyond to make sure everything was perfect.

Customer Service - 5.0/5.0 -

Very polite and kept me informed.

Returned Clean

Likely to Recommend - 5.0/5.0 -

I would recommend no one else!

Repair Quality - 5.0/5.0 -

Gerber did all that was needed to be repaired.

Customer Service - 5.0/5.0 -

Everyone was friendly, cooperative, and informative. Grateful for it all

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The whole experience was great

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Good job 👍

Customer Service - 5.0/5.0

Returned Clean