Gerber Collision & Glass - Johnson City/Bristol HW
In operation 85 years.
Gerber Collision & Glass - Johnson City/Bristol Hwy offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The job was well done. The staff were extremely helpful. They got us in quickly. We are satisfied no complaints at all.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Brandon was very helpful and knowledgeable. I was updated throughout the whole process. They do great work and a great business you can count on to get the job done right.
Likely to Recommend - 5.0/5.0 -
Very good company and does great work
Repair Quality - 5.0/5.0 -
Very satisfied
Customer Service - 5.0/5.0 -
Very satisfied
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great service, prompt, excellent price
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great painting. 16 year old car looks brand new again
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Brandon was extremely helpful !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone I talked to was knowledgeable and pleasant.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very pleased with the repairs. Friendly staff and good communication during the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good work the staff was helpful and friendly
Customer Service - 5.0/5.0 -
Polite and helpful good communication
My Experience - 5.0/5.0 -
No complaints. Everyone was friendly and professional. Job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly and helpful, great job.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
On time and great job.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The shop I dealt with took 3 attempts to get the car close to correct. The shop admitted it was painted improperly prior to my arrival on the first attempt. Luckily I had previous pictures of the car to reference. The splitter was painted the wrong color and the alignment was completely wrong (2nd attempt). The car was returned with a fair bit of orange peel (3rd attempt). I picked the car up to avoid a 4th attempt to make it right. I also found mismatched bolts along with missing bolts that held my splitter to the facia. I have documented each of the occurrences. I have decided to align and repair the splitter myself due to the shops previous failures.
Likely to Recommend - 0.5/5.0 -
Never. Wish I had went somewhere else.
Repair Quality - 0.5/5.0 -
Took them 3 tries to get the front facia “close” to correct on my Camaro. The facia was missing several bolts and there is a significant amount of orange peel. This will need to be wet sanded possibly painted again worst case. All the problems showed up after I put the car on my 4 post lift. I was able to better see what all was thrown together. This is a performance car with several high quality parts.
Customer Service - 1.5/5.0 -
Failed 3 times to get this right. Still not up to factory standards.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
do it awesome job! my car looks as good as new.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service and the repairs look great. They kept me informed and were kind from estimate to pickup after completion. Would not hesitate to use this company in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and great work. Would not hesitate to use in the future!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Good work.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Looks complete
My Experience - 5.0/5.0 -
We appreciate you keeping us updated on the status of our repairs. The car looks brand new and was finished on time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great company to work with, they kept us informed as progress was made on repairing our car. The repairs were finished on time. The repair was excellent the car looks great.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They took very good care of my car. They even noticed some unknown body issues. That I guess were very minor and took the extra time to fix them and make Make it look brand new.