Gerber Collision & Glass - Kailua/Kona
In operation 85 years, 3 years at this location.
Gerber Collision & Glass - Kailua-Kona offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job! Solid evaluation and estimate, great communication and delivered ahead of time, exceeding my quality expectations! Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Job, Great Service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great, personal and professional care from estimate to repair. Highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very efficient and professional from estimate to execution of repair.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very happy to see the mechanics were still the same when it was (Auto Body) , as I have been bringing my car there for years. Service was great, caring and attentive. They were always in communication with updates of the status of the car. To add, car was washed and cleaned when I picked up. Thank you. In the future, I wish you can do other services also.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did awesome job and quick
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job,thank you!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
It's been 3 business days and have not received final documents that detail work completed. I was driving 1 day after getting my car back, and while driving, a plastic trim piece popped out of my hood near the passenger side windshield. Scared me so bad. This piece was not attached with a fastener. We were able to fasten it properly ourselves. Piece was about a foot long. Fortunately I was able to pull over and get it.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
door and fender look so nice and shiny. only issue is the piece that covers the keyhole fell off and is missing
Customer Service - 5.0/5.0 -
gave frequent updates and were very amiable
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Could not have been more professional friendly or knowledgeable, best insurance and car collision company I’ve ever dealt with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best auto repair shop I’ve ever dealt with, we knew the staff before Gerber required, you kept everybody on board which was a great decision. Everyone is highly professional courteous and knowledgeable. Result of the work is top notch
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Great team that seems like they are pulling together a new repair co. under the Gerber banner. In short time I think they could be a 10.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The quality of the repair was excellent. All team members were gracious and accommodated my needs for a speedy repair. The level iof a new communication was also great. Congratulations on an all around most satisfying customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great people, great 2 nd time around car repair.
Customer Service - 5.0/5.0 -
Very helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We are totally satisfied with your repairs to out tundra.
Customer Service - 5.0/5.0 -
We are totally satisfied with your repairs to out tundra.
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0 -
Repair on the exterior part of my car is great
Customer Service - 5.0/5.0 -
Kawena at the front desk was welcoming and very helpful.