Gerber Collision & Glass - Kalamazoo/Stadium Dr.

4.8 (2,619reviews)

97%

(269) 488-0688

3820 Stadium Dr, Kalamazoo, MI 49008

97%

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3820 Stadium Dr
Kalamazoo, MI 49008

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About Gerber Collision & Glass - Kalamazoo/Stadium Dr.

See Photos

3820 Stadium Dr
Kalamazoo, MI 49008

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years, 10 years at this location.

Gerber Collision & Glass - Kalamazoo/Stadium offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (2,619)

Sort By:
Newest
Rating

2,320 Customers Rated

5 Stars

74.2% Complete

(1942)
4 Stars

8.6% Complete

(225)
3 Stars

1.7% Complete

(44)
2 Stars

1.6% Complete

(43)
1 Star

0.5% Complete

(12)
< 1 Star

2.1% Complete

(54)

Customers say

Overall Customer Satisfaction

Customers consistently praised Gerber Collision for its outstanding communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. The quality of repairs was widely celebrated, with numerous customers noting their vehicles looked brand new upon return. Timeliness was another strong point, as many vehicles were completed ahead of schedule. Staff professionalism, friendliness, and willingness to go above and beyond were frequently mentioned. A few customers noted areas for improvement directly from their experiences, including occasional delays in repair completion, isolated cleanliness concerns such as dusty residue or glass left in vehicles, and rare instances of parts being missed or miscommunicated pricing. Overall, the vast majority of customers expressed high satisfaction and indicated they would recommend Gerber Collision to friends and family.

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Service Quality
Timeliness
Communication

"Excellent communication, warm and friendly staff, and flawless body work!"

"Everyone was great. Service was wonderful."

"They did a beautiful job repairing my car at a reasonable price."

"Gerber glass and collision went above and beyond my expectations for a repair shop. They were extremely good at communication and the ..." Read more

"Car looks amazing they did more repair than I was anticipating."

"Drastically before the date quoted!!!"

"Perfect service beyond expectations. Got me in a week early and got me out super fast. Was always updated and the communication was superb. ..." Read more

"Vehicle was ready 5 days early"

"Excellent communication and the car was done sooner than expected."

"... estimate there may have been 12 hours of labor total. It took them 6 work days to complete the 6 hour or so reassembly. Just seems unnecessary to add 8 days of rental car ..." Read more

"This is one of Gerber‘s great strengths. They maintain constant communication during the process."

"... and friendliness stood out from start to finish. Communication was clear, timely, and consistent throughout the process, which made everything stress-free. Best of all, ..." Read more

"... the reason why I would return as a customer again. The constant updates from Gerber has kept my stress low. I had to call for an update once but that was on ..." Read more

"... prevented the car from being done on time, but overall Gerber kept me posted with this process and made sure I knew when the car would be done, ultimately giving it ..." Read more

"Loved the constant updates and communication. I always knew the status and never had to call for an update. Staff was all very professional. I would recommend ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Excellent communication, warm and friendly staff, and flawless body work!"

"Everyone was great. Service was wonderful."

"They did a beautiful job repairing my car at a reasonable price."

"Gerber glass and collision went above and beyond my expectations for a repair shop. They were extremely good at communication and the ..." Read more

"Car looks amazing they did more repair than I was anticipating."

"Drastically before the date quoted!!!"

"Perfect service beyond expectations. Got me in a week early and got me out super fast. Was always updated and the communication was superb. ..." Read more

"Vehicle was ready 5 days early"

"Excellent communication and the car was done sooner than expected."

"... estimate there may have been 12 hours of labor total. It took them 6 work days to complete the 6 hour or so reassembly. Just seems unnecessary to add 8 days of rental car ..." Read more

"This is one of Gerber‘s great strengths. They maintain constant communication during the process."

"... and friendliness stood out from start to finish. Communication was clear, timely, and consistent throughout the process, which made everything stress-free. Best of all, ..." Read more

"... the reason why I would return as a customer again. The constant updates from Gerber has kept my stress low. I had to call for an update once but that was on ..." Read more

"... prevented the car from being done on time, but overall Gerber kept me posted with this process and made sure I knew when the car would be done, ultimately giving it ..." Read more

"Loved the constant updates and communication. I always knew the status and never had to call for an update. Staff was all very professional. I would recommend ..." Read more

Andrew (Chevrolet owner) reviewed 9/6/26

Clifford (Volkswagen owner) reviewed 9/3/26

Pat (Ford owner) reviewed 8/31/26

Everyone treated me well and valued me as a customer They are a 10 out of 10

Jens (Volkswagen owner) reviewed 8/31/26

Very happy with the service given. Enthusiastic and knowledgeable staff. Would recommend and would return for business in the future.

Henry (Chevrolet owner) reviewed 8/31/26

Rosa (Buick owner) reviewed 8/31/26

I truly enjoyed being kept up to date on my cars progress. I was able to take my vacation and there was no worry that my car was in great hands!

Mark (Chrysler owner) reviewed 8/31/26

Sarah (Toyota owner) reviewed 8/31/26

Perfection in every way. Very pleased with communication and auto body service. Finished quicker than I expected.

Nick (GMC owner) reviewed 8/31/26

Everything went smoothly

April (Subaru owner) reviewed 8/31/26

Robert (Ford owner) reviewed 8/31/26

Good

Relijah (GMC owner) reviewed 8/29/26

The body work is done really well, I can’t tell that it was ever damaged. Thanks for your quality work

Saadya (Toyota owner) reviewed 8/28/26

The interaction from the very start was professional, straightforward, transparent, and Gerber handled each aspect of communication with my auto insurance and renting from enterprise. Brent D was and is an excellent professional and Gerber should acknowledge his outstanding customer service.

Jan-Phillip (Subaru owner) reviewed 8/27/26

I will never recommend you guys. I will always tell everyone to go to a local body shop that is incorporation that has hundreds of locations that lowers quality. Go to Auto body USA, Vicksburg Auto body, or dunshee

Unprofessional work, Kevin says molting/marbling is professional. Clips missing, plastic rivets missing, front camera put back wrong. Bumper trim not put back right. Cargo d ring put in wrong. Missing my cargo mats.

Ryan (Honda owner) reviewed 8/25/26

I wish I could put 100, but service, turnaround time, and quality of work was phenomenal

Completely appreciative and grateful for the work done

Everyone was super sweet and easy to work with!

Suzanne (Kia owner) reviewed 8/24/26

Very good service and employees helpful

Sharon (Ford owner) reviewed 8/24/26

Outstanding job looks beautiful

Paulette (Honda owner) reviewed 8/21/26

Debbie (Nissan owner) reviewed 8/21/26

I already have!

My car looks great and the work was done quicker than expected

Everyone I spoke to from front desk, to estimater, to repair person, was very kind and considerate.

Ksi (Toyota owner) reviewed 8/20/26

If I could score this in the negatives I would!

I am going to meet with Gerber in Portage to coordinate fixing my car. Stadium Drive had the car twice and it is still not fixed correctly.

Stadium Drive Gerber dose subpar work!

Top of reviews

Gerber Collision & Glass - Kalamazoo/Stadium Dr.

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Gerber Collision & Glass - Kalamazoo/Stadium Dr.

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,619)

2,320 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 0.5/5.0 -

Repair Quality - 0.5/5.0 -

Customer Service - 0.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -