Gerber Collision & Glass - Kansas City/Main St.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Process went exceptionally great!!!! I was contacted consistently about a update status of how the procedure was going. Received the vehicle back in 5 days from start to finish. Thank you TEAM Gerber Collison & Glass on 42nd & Main St in KCMO!!!!!!!

My Experience - 0.0/5.0 -

I picked up the car and the driver's side headlight does work on regular and the passenger headlight is pointed at the ground. When the brights are on the driver's side comes on but points to the sky and the passenger doesn't work. Customer service won't take my call and the messages are full so I can't leave a message.

Likely to Recommend - 4.0/5.0

Repair Quality - 3.5/5.0 -

The use of aftermarket products to repair my car left me under impressed. While I understand that this keeps the repair costs lower, the parts aren't very good

Customer Service - 4.5/5.0 -

The repair shop did good work. They did explain that the aftermarket products may not work as well as OEM but really didn't have a choice

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Beautiful job and car was clean inside and out.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Enjoyed working with Jessica-extremly courteous and professional

Customer Service - 5.0/5.0 -

Really enjoyed the waiting time speaking with receptionist Z..who was friendly and enthusiastic

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Highly likely

Repair Quality - 5.0/5.0 -

Jessica Owens who handled my case. Was amazing ! She is very professional and very good in what she does . I truly admire her eye for detail .! Thank you again Jessica !👍

Customer Service - 5.0/5.0 -

Yes very good job!

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Amazing work

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job.

Customer Service - 5.0/5.0 -

Alicia (I think) was fantastic to work with.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very good work Very pleased

Customer Service - 5.0/5.0 -

Loved working with Allyssa

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 2.0/5.0 -

It is not in my nature to leave bad ratings… Sometimes people just have bad days. However, the car overheated on my way to a medical procedure - again I realize it’s not related to the work that was done, but it seems too coincidental not to against somehow related

Repair Quality - 1.5/5.0 -

My car engine has run hot since it sas returned and the engine overheating light came on today. Has never done this before

Customer Service - 3.0/5.0 -

Had my car for over a week and the status updates were sparse. I had to call for updates.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Very friendly and fast

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean