Gerber Collision & Glass - Kansas City/Main St.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very good work Very pleased

Customer Service - 5.0/5.0 -

Loved working with Allyssa

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 2.0/5.0 -

It is not in my nature to leave bad ratings… Sometimes people just have bad days. However, the car overheated on my way to a medical procedure - again I realize it’s not related to the work that was done, but it seems too coincidental not to against somehow related

Repair Quality - 1.5/5.0 -

My car engine has run hot since it sas returned and the engine overheating light came on today. Has never done this before

Customer Service - 3.0/5.0 -

Had my car for over a week and the status updates were sparse. I had to call for updates.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Very friendly and fast

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0 -

My only frustration was the estimated finish time. I was notified that my car would be finished on a Tuesday, but in actuality it was finished a few days later on Friday. It took a few phone calls to be told what was causing the delay. Aside from this, my car looks beautiful & I have not had any issues with the repairs so far.

Customer Service - 4.0/5.0

My Experience - 5.0/5.0 -

We had a small concern with some area that was fixed and they took care of it immediately with out arguments 👍

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The repair left my car looking new. The paint is matched perfectly.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great job cleaned my whole car happy with results

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Did a great job on my car and even cleaned the inside

Customer Service - 4.5/5.0 -

They kept me informed all along the process and what I should expect

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

All staff were great. Vehicle repair very satisfactory. Appreciated the interior cleaning too.

My Experience - 5.0/5.0 -

Thank you Jessica so much you were the best.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

The only thing is I didn't get an original windshield. Because the windshield I had was heated and connected to all types of things and the windshield that I received did not have all the things or features that my original one had.

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Looks good. Thanks.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Looks good. Thanks.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Very good work. My 2023 Toyota Corolla Cross looks almost new.

Customer Service - 4.5/5.0 -

Very impressive work.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Overall very happy with service from Gerber. Would just recommend more timely communication as repair process progressed.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Recommend always

Repair Quality - 5.0/5.0 -

Efficient. Effective customer service.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0