Gerber Collision & Glass - Kansas City/Wornall Rd.
Gerber Collision & Glass - Kansas City/Wornall offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great service
Customer Service - 4.5/5.0 -
Very professional
My Experience - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Both the receptionist and Ashley were superb to work with… Well done
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Worst customer service I’ve had in a really long time. Horrible communication, missed deadlines, excuses & overall rudeness. Only positive of the experience is the repairs were outstanding
My Experience - 0.0/5.0 -
I was told my car was finished and the front desk completed payment. AFTER I payed for work did they tell me it is not complete and they have to order more parts. Completely dishonest business practice. Does the insurance company know it was billed even though the job is not complete? I was frustrated previously regarding communication regarding the progress of work. Now I am angry for being billed on incomplete work. Total nightmare.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Extended delays without honest communication in repair. Told the car was finished front had me pay the bill BUT THEN was told it is not complete and more parts have to be ordered!!! Unethical practice. Poor and dishonest communication. Damaged parts currently on my vehicle. Highly dissatisfied. Waiting for shop to “order more parts” to fix then call me to fix.
Customer Service - 0.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly, helpful staff. Good communication and service.
Likely to Recommend - 5.0/5.0 -
I will definitely recommend Gerber to anyone needing their services.
Repair Quality - 5.0/5.0 -
Excellent customer service and quality work. I have no complaints.
Customer Service - 5.0/5.0 -
Everyone was very professional, friendly and knowledgeable
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far so good!
Customer Service - 5.0/5.0 -
Very organized and aware of the project.
My Experience - 5.0/5.0 -
Excellent customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great repair experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great but it took a little longer than I hoped
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes I would recommend.
Repair Quality - 5.0/5.0 -
Good as new.Very Very pleased with results .And time it took to repair.
Customer Service - 5.0/5.0 -
Every one was wonderful. Especially Antenette.
My Experience - 5.0/5.0 -
Very professional. All my questions were answered and they wanted me to be satisfied and informed. My car was fixed very fast and was returned looking great. Hopefully I don’t need my car repaired again but I would return if needed and I will share my experience with anyone who might need a car repaired.