Gerber Collision & Glass - Kansas City/Wornall Rd.
Gerber Collision & Glass - Kansas City/Wornall offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
About the only thing I was disappointed about in the process is that I asked two different service advisers, on two different occasions (I believe their names were Luke and Toni) to see if they could get the shop to give me a small container of touch up paint from the paint used so that I would have for my own future touch up use. They both agreed to look into it and didn't seem to think it would be a problem, but when I picked up the car, there was no touch up paint, and no one communicated to me whether or not they tried to get the request accomplished.
Returned Clean
My Experience - 5.0/5.0 -
An excellent job was done on the repair of my van. The people I dealt with were very professional and nice - good folks! The only problem was the updates. I was sent 7 or 8 updates. I was told the pickup date was moved from 1/25 to 1/30. Then told from 1/30 to 2/1 and 2/1 was confirmed in another email. At 4:00 on 1/25 I received a call that my van was ready. When I got there, it was ready but another customer was told hers was ready and it wasn't. I appreciated getting updates, but wish there were correct. Thanks for a job well done!
My Experience - 5.0/5.0 -
Malorie was polite, professional and prepared. Can't ask for much more!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wonderful experience!
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Looks great! Work was totally seamless
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very good experience! Kept me informed
My Experience - 5.0/5.0 -
I took my car in on a Monday morning, and was told the repairs will be complete by Friday. Well the repairs were complete by Wednesday afternoon; but the quality of work was even more impressive. I am happy with the results and will not hesitate to have work done here again.
My Experience - 5.0/5.0 -
Great employees. Got the job done quickly. Great communication. Easy to work with and easy coordination with usaa and enterprise
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I especially liked the updates. Repair was done quickly. Great service. Hopefully the next time I come back will be under better conditions. Thanks. Karl Eggers
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
May have a small issue.
Customer Service - 5.0/5.0 -
Very impressed with the updates
My Experience - 5.0/5.0 -
Great! Wonderful experience. Car looks just right. I had to get out my minivac and clean the backseat area. While the car was perfectly clean elsewhere somebody had left a lot of debris in the backseat area. This is really no big deal but just a little feedback.
My Experience - 5.0/5.0 -
Repairs were perfect with amazingly seamless coordination with the insurance and the Rental car company. Highly recommend!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was completely surprised my car was fixed, cleaned and ready in 4 days time! I did not expect the car to be vacuumed and that was real nice they did it. The car looks great again, thank you!
My Experience - 5.0/5.0 -
I just got my car back yesterday and was very pleased with the initial examination of the repairs. One of the best things you did was to keep me advised of the repair status by almost a daily text! That really kept my mind at ease.
Likely to Recommend - 5.0/5.0 -
Absolutely!!