Gerber Collision & Glass - Lady Lake/Griffin View

My Experience - 5.0/5.0 -

Team was very helpful. I had to travel during the repair and the car was stored and ready when I returned.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent work done quickly.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Excellent work. Very attentive at keeping us informed on progress. Big shout out to Matthew for his diligent attention to detail and professionalism in customer service. Thanks also to Angela for making the transactions smooth and pleasurable.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

No hassle and great work.

Repair Quality - 5.0/5.0 -

Excellent customer service through the entire repair.

Customer Service - 5.0/5.0 -

We were kept informed all the way through the process.

Returned Clean

Likely to Recommend - 5.0/5.0 -

Yes-would highly recommend to anyone!

Repair Quality - 5.0/5.0 -

Mathew very professional and great communicator. Along with Angela kept me well informed of repair status and other issues. I inspected the repair carefully-no issues whatsoever.

Customer Service - 5.0/5.0 -

Excellent in all areas.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Derek was amazing. Kept me updated every day and Angela was wonderful to work with setting up the whole process.

Customer Service - 5.0/5.0 -

All around 10 for everyone absolutely wonderful dealing with this issue and they took total care of me and worked with the insurance companies to get the payment processed

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

You folks were very friendly, business like, great communicators, and on time. I hope that I never need your services again but if I do I will not hesitate.

Customer Service - 5.0/5.0 -

Excellent

Returned Clean

My Experience - 5.0/5.0 -

My brand new car was a hit and run while I was eating inside a restaurant, which was quite upsetting, but the people at Gerber made my repair experience so easy and really helped to make it less painful! Matthew was very knowledgeable and professional when I brought my car in and then again when I picked it up. He answered all my questions and made sure I was completely satisfied with the repairs. Angela at the front desk was also very helpful and so friendly and professional as well. I also appreciated how Gerber took care of everything for me- including making sure my rental car was picked up. My car was also fixed in 1 week- I was so surprised to get the call it was ready so quickly! I am 100% satisfied with my experience at Gerber and very thankful they were recommended at the top of the list with my insurance company (Progressive). Thank you to Matthew, Angela, and the whole staff for the excellent service. I hope I never have to take it in again but I do highly recommend your services to anyone with body shop needs! 😊

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Overall damage was repaired but the bumper is not perfectly fitted but only noticeable close up

Customer Service - 4.5/5.0 -

overall damage was fixed but bumper is not 100% perfectly fitted to front. however it's only noticeable close up.

Returned Clean

My Experience - 5.0/5.0 -

I could not be more pleased with the service I received from Gerber collision. Communication was excellent, updated regularly, everything was handled professionally. Would highly recommend Gerber collision!

Likely to Recommend - 5.0/5.0 -

Will definitely recommend Gerber

Repair Quality - 5.0/5.0 -

Great, professional service! Informed every step of the way. I would recommend Gerber to anyone for car repairs.

Customer Service - 5.0/5.0 -

Stellar!!!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Outstanding job i appreciate you guys

Customer Service - 5.0/5.0 -

Super people

Returned Clean

My Experience - 5.0/5.0 -

Matt was great. He kept us informed and made sure that we were pleased with the work. The car looks great.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Matt was great in keeping us informed and was gracious when we picked up the car. SUV repair looks good and was very clean.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Definitely

Repair Quality - 5.0/5.0 -

Staff was professional and friendly. Also answered my questions and was very helpful

Customer Service - 5.0/5.0 -

Very professional

Returned Clean

My Experience - 5.0/5.0 -

Wow this team really treated me like family and like I was the only customer they had. They were prompt and efficient and helped me with everything I needed. They called to update me too. My only complaint would be that I had a piece fall off my car in the accident that they didn’t put back on and I didn’t realize it until I left. The staff was absolutely wonderful though.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The body work looked amazing. My only complaint would be a metal piece fell off in the accident from under my car and it was not put back on.

Customer Service - 5.0/5.0 -

The staff treated my like i was their only client.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Matthew did a great job and was very communicated and explained everything perfect did a great job on the car

Customer Service - 5.0/5.0 -

Great job

Returned Clean

My Experience - 5.0/5.0 -

They are very caring and proud of the work that they do. I was no question in my mind that they wouldn't do a good job.

My Experience - 5.0/5.0 -

A great job was done and the car looks great!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The car looks great.

Customer Service - 5.0/5.0 -

They kept me informed as to the status of the repairs on a daily basis

Returned Clean