Gerber Collision & Glass - Las Vegas/Cheyenne Blvd

4.9 (8,296reviews)
97%
4920 W Cheyenne Ave,  Las Vegas,  NV  89130

Gerber Collision & Glass - Las Vegas/Cheyenne Ave offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (8,296)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, professionalism, and attention to detail, with many noting that repairs were completed to a high standard, often leaving vehicles looking brand new. Communication was a standout highlight, with customers appreciating frequent text and phone updates throughout the repair process, keeping them well-informed at every stage. Timeliness was another strong point, as numerous customers noted their vehicles were completed ahead of the promised date. A few customers mentioned areas for improvement, including occasional miscommunication on repair status, vehicles returned with minor issues requiring follow-up visits, and isolated concerns about cleanliness upon pickup. Overall, the vast majority of customers expressed high satisfaction and indicated they would recommend the shop to others.
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"... extremely professional, gave updates regularly, and the repairs were done perfectly. This was the best experience I've had as a customer. Thanks to all of you." Read more
"Totally satisfied with the Service i received at Gerber collision and glass repair.I was satisfied from the ..." Read more
"Great service reps made the process easy. Work done was second to none."
"This is where customer satisfaction and quality work are the highest priority"
"The customer service is above and beyond to make sure your collision repair is handled smoothly from the time you drop ..." Read more
"Job completed ahead of schedule"
"Everything was handled very quickly and efficiently. Repairs were completed a week ahead of schedule and looked great. The tech was very knowledgeable and kept me up to ..." Read more
"... pick it up originally on the 17th of July. It was ready on the 9th. I don't think I've ever been so excited to get my car back, especially that early and well ..." Read more
"Delivered my vehicle way before estimated due date."
"... experience — AMAZING! Such a professional job! I was constantly updated by text about the progress and status of my car while it was being repaired. Well well done !!!!" Read more
"The communication from the team was fantastic! Weekly texts kept me well informed the entire time. The work was also top notch! I have a very intricate ..." Read more
"The whole process start to finish was so easy. The staff communicated everyday through text to keep me updated."
"GREAT communication via the text system and staff is very friendly."
"... Organize and professional. My vehicle was recovered, everything about the process explained and I was updated until my vehicle was repaired. The repair was excellent ..." Read more

My Experience

My Experience

Likely to Recommend

Repair Quality

The repair looks perfect.

Customer Service

My Experience

My Experience

Chris was very nice and very professional and kept me updated and I really appreciate that. As of right now, the car looks really good just like it did before it got hit. Thank you

My Experience

Well, Chris was the most awesome. He kept me up to date about everything going on. I really appreciated that.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Professional and easy to work with. Straightforward. On time.

My Experience

Chris wade the service writer was very helpful and knowledgeable throughout the whole process can’t thank you enough keep up the good work and thank you again.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The car was repaired well and looks amazing! It’s cleaner than it has been since we purchased it. The reason for the 9, even though I am 100 percent satisfied, is that the repair took longer than we had planned and I needed to extend my rental car an additional week. Thank you so much!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everything was done quick and professional I will recommend to anyone that needs repairs. Car looks new. Thank you

Customer Service

My Experience

The service was great and the people are very helpful 👍 👌

My Experience

Mike is very good at making one feel comfortable in choosing Gerber Collision for auto repairs. He keeps one updated constantly on the repairs and the time frame in which the vehicle is said to be done. Very satisfied with Gerber Collision as a whole.

My Experience

Likely to Recommend

Very nice work

Repair Quality

Nice job!

Customer Service

Chris was very nice. Kept me updated

Likely to Recommend

Repair Quality

The repair was good everything came out great the only thing that I didn’t like is now my seats are all stained with car oil and car grease and they just left it like that so i will not be coming back again and i do not recommend this spot!!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great communication and outstanding work.

Customer Service

My Experience

Mike procided excellent customer service!

Likely to Recommend

Repair Quality

Mike was excellent!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

CHRIS, ANGE AND LEO. GREAT SERVICE!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

The office people where great, however there are definitely areas for improvement.

Repair Quality

I would say an 8 to 9, and hopefully I have no other issues than what I go into later.

Customer Service

Chris and Angelica were great to work with. Chris kept me informed of the progress…and delays.

Returned Clean