Gerber Collision & Glass - Lawton/H Ave.
In operation 85 years.
Gerber Collision & Glass - Lawton/H Ave. offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly and informative and communication was excellent
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Absolutely not in a million years. They made our already stressful situation 1000 times worse.
Repair Quality - 2.0/5.0 -
The patchwork is not smooth, it is lumpy. I would expect a body shop to do better than what I could do.
Customer Service - 0.5/5.0 -
When we first took the truck for an estimate, they told us 2-3 weeks. We said we would have to wait and figure things out because this was our only vehicle. So they called us for a second estimate.. (its 85 miles one way to get there). So I went back. Donald was in the hospital with a bone infection. This time they said about 2 weeks. And Michael said let me get the body guy over here to look at it. The guy looked and said oh, 3-5 days. So I said if you have the glass in hand, 3-5 days. Ok, in that case let me figure out transportation for that week and if you have the glass in hand on the 18th, we can get started. I called and checked... ok glass in hand for the 18th? Yes. Well on the 18th, while I was halfway there, I called again and Michael says well about that, its against company policy to pre-order. They baited me in and then kept the truck for 3 weeks!!! And it is a terrible job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Not worth the heart ache.
Repair Quality - 5.0/5.0 -
They care. That matters.
Customer Service - 3.5/5.0 -
(1) Fuel spout wasn’t fixed. I had to take apart the left rear tire liner and remove the fasteners to physically move the fuel spout line to the fuel door so I could put fuel in the truck otherwise I would be stranded with my family while I was on memorial away from home w/ my family. Quality control missed. (2) Right taillight is after market. Not OEM so when my lights are on the right tail light (lighting) doesn’t match the left. Looks cheaper or blatantly doesn’t match. Looks bad on a $90,000 brand new truck when lights are activated and embarrassing. (3) Body work and paint job was perfect. (4) Brand new exhaust black chrome exhaust tips scratched by the shop. Truck literally had 763 miles on it and exhaust was brand new when driven in. It’s not worth giving them the truck back for 2 extra weeks while they order parts. (5) The insurance companies have a contract with Gerber in Lawton. At some point if a monopoly on this market is determined I see a class action coming according to my attorney in Lawton and Denver. - Getting your vehicle fixed shouldn’t be a coin toss when so much money to insurance is being paid.
My Experience - 5.0/5.0 -
Carl and Micheal are truly awesome! Even though my coverage gave them issues Carl went out of his way to make things right and I am truly grateful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
May have to take my car to another shop to get it repaired completely
Repair Quality - 0.5/5.0 -
Some repairs were made , but car still not working properly
Customer Service - 4.0/5.0 -
Customer.\nService was great , but the car is still not repaired properly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Nice work. Reliable vendor
Repair Quality - 5.0/5.0 -
Nice work. Good staff
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I could not have asked for such better service. Thank you for the excellent communication with me throughout the entire process. I was more than satisfied with the end result of my vehicle and that it was done in a timely manner. Great team work!
Likely to Recommend - 5.0/5.0 -
I cannot stress enough how I highly recommended them.
Repair Quality - 5.0/5.0 -
Excellent service from start to finish. Appreciated that it was finished in a timely manner and repairs exceeded my expectations. I highly recommend them.
Customer Service - 5.0/5.0 -
Highly recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
2nd time I’ve used Gerber and once again extremely satisfied. Will definitely recommend to friends and family.
Repair Quality - 5.0/5.0 -
Work looks great, can’t even tell the vehicle was rear ended.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Paint work was very good.
Customer Service - 2.5/5.0 -
Could improve on customer communication.