Gerber Collision & Glass - Lexington (Va)

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Fast (finished ahead of schedule), thorough, excellent quality work, friendly staff. Couldn't be more pleased.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 2.5/5.0

Repair Quality - 2.5/5.0 -

Took 2 weeks longer than estimated and was still not fully repaired. I had to return twice to get my windshield wipers adjusted and to get the electronics in my passenger side door plugged back in. I was also told a trainee was the one working on my vehicle which didn't instill confidence that everything is fully fixed and functioning.

Customer Service - 5.0/5.0 -

Patricia was very nice.

Returned Clean

My Experience - 5.0/5.0 -

I couldn’t find anything that would warrant any negative comment. Thank you also for the clean car . I felt as though I was getting into a new car. Bonnie

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

All the repairs make it look like new. The car was very clean.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

I was told in the beginning that it would take an estimate of 12 days to repair and it took 23 days.

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 3.5/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

Very responsive on phone

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

My Experience - 0.0/5.0 -

Con la reparación estubo mas o menos ,con lo que tuve inconvenientes fue con la entrega de mi auto me daban una fecha de entrega y después me decian que no estaria listo .

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0 -

Mire algunos detalles

Customer Service - 5.0/5.0 -

Excelente

My Experience - 5.0/5.0 -

Great job!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Very professional company. Provided complete details and cost for repair. Work was finished in reasonable time, and vehicle had been thoroughly cleaned when I picked it up. Very happy with Gerber.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great job on the repair, the paint job looks perfect! Thanks

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Excellent communications from the office to myself and the finished work was outstanding!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent work completed quickly.

Customer Service - 5.0/5.0 -

Excellent communication from start to finish.

Returned Clean

My Experience - 5.0/5.0 -

They were always professional and all that they had my truck for over a month.That's okay. Instead of totaling my truck, which I like very much, it was a mid-year vehicle, and they had to find a door.\n For the driver's side. They kept me updated, and I can understand the holdup. My truck was filthy when I dropped it off.It was clean and bright when I picked it up.I'm well pleased. Kudos. I give them a five star rating.

My Experience - 5.0/5.0 -

Looks like new and I really appreciated the detailing. The text communications were also appreciated. Thanks!

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0

Returned Clean